Customer service at ED is spearheaded by our Information Resource Center, where information specialists answer hundreds of questions each week from parents, educators, students, and citizens. We are committed to excellence in customer service.

We invite you to look at our most frequently asked questions and answers. You can also reach us at:

Call:

1-800-USA-LEARN (1-800-872-5327)
Spanish speakers available
DC Metro area
202-401-2000
TTY for hearing impaired
1-800-877-8339

Write:

Information Resource Center
400 Maryland Ave. SW
Washington, DC 20202-0498

Online:

https://www.ed.gov/answers

Hours:

9 a.m.-5 p.m. Eastern Time, Monday-Friday