A r c h i v e d  I n f o r m a t i o n

Biennial Evaluation Report - FY 93-94

Chapter 322

Client Assistance Program (CAP)

(CFDA No. 84.161)

I. Program Profile

Legislation: Rehabilitation Act of 1973, P.L. 93-112, Section 112, as amended by P.L. 102-52 (29 U.S.C. 732) (expires September 30, 1997).

Purpose: To establish and implement assistance programs to inform and advise clients and client applicants of all available benefits under the Rehabilitation Act and to help any who request assistance in their relationships with projects, programs, and community rehabilitation projects providing services under the Act, including assistance to clients or applicants in pursuing legal, administrative, or other appropriate remedies to ensure the protection of their rights under the Act. The program also can provide information to the public about the Client Assistance Program (CAP) and information on the available services under the Rehabilitation Act to any person with disabilities in the State. The Client Assistance Program must provide information on available services and benefits under Title I of the Americans with Disabilities Act to individuals with disabilities in the State, especially with regard to individuals who have traditionally been unserved or under served by vocational rehabilitation programs. In providing assistance and advocacy under this subsection with respect to services under this title, a Client Assistance Program may provide assistance and advocacy with respect to services that are directly related to facilitating the employment of the individual.

Funding History

Fiscal Year Appropriation Fiscal Year Appropriation
1983 $1,734,000 1989 $7,775,000
1984 6,000,000 1990 7,901,000
1985 6,300,000 1991 8,310,000
1986 6,412,000 1992 9,141,000
1987 7,100,000 1993 9,296,000
1988 7,500,000 1994 9,547,000

II. Program Information and Analysis

Population Targeting

In FY 1993, there were 57 grantees, covering all the States and the territories eligible for funding.


Services that may be provided under the Client Assistance Program are information and referral, and assistance and advocacy pursuing legal, administrative, and other available remedies to ensure the protection of a client's or a client applicant's rights under the Rehabilitation Act. The CAP may also provide the cost of travel for a client, client applicant, or attendant in connection with the provision of assistance under this program.

While the number of individuals served has steadily increased, the number of individuals receiving more extensive services declined through FY 1992. The rise in cases in FY 1993 may be attributable to the 1992 Amendments.

Program Administration

In the State's application for a grant under this program, the Governor designates a public or private agency in the State to conduct the State's Client Assistance Program. Each State is required to have a Client Assistance Program as a condition for receiving vocational rehabilitation Program Funds under Title I. The designated agency must be independent of any agency providing treatment, services, or rehabilitation to individuals under the Rehabilitation Act unless, prior to February 22, 1984, there was an agency in the State that directly carried out a Client Assistance Program under Section 112.

Management Improvement Strategies

The Rehabilitation Services Administration (RSA) has developed uniform program monitoring instruments for use by RSA in evaluating performance and activities of the CAP designated agencies. The first instrument is an interview guide used to determine the degree of compliance of the CAP agency with the Governor's assurances. The second instrument, a case review guide, is used to determine eligibility of persons receiving services and whether the service provided is authorized under the CAP. One-third of the CAPs are monitored each year, and problem areas are identified so that corrective action and technical assistance can be targeted appropriately.

III. Sources of Information

  1. Evaluation of the Client Assistance Program (Rockville, MD: Professional Management Associates, Inc., September 1986).

  2. Program files.

IV. Planned Studies


V. Contacts for Further Information

Program Operations:
Parma Yarkin, (202) 205-8733

Program Studies:
Sandra Furey, (202) 401-3630

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