Doug Webster was sworn in as the chief financial officer (CFO) of the U.S. Department of Education on Jan. 9, 2018. He has over 20 years of experience focused on federal financial management, risk management, strategic planning, cost management, and process improvement. Prior to joining the Department, Webster served from 2015 to 2018 as director of risk management at the U.S. Agency for International Development (USAID). In this capacity he led the programs overseeing government-to-government risk management activities worldwide, as well as the agency's internal controls program.
Webster served a 21-year career as an Air Force officer, including assignments as a C-130 navigator and as a program acquisition officer. Following military service, he transitioned into management consulting focused on the federal government. In this capacity, he led engagements that performed in-depth cost analyses, designed agency cost and performance management systems, led strategic planning initiatives, and implemented governance, risk, and compliance software systems.
In 2003, Webster reentered national service with the Department of Defense Coalition Provisional Authority in Baghdad, Iraq, as the principal finance advisor to the Iraqi Ministry of Transportation. In this role he effectively became the de facto CFO of this ministry until the transition of sovereignty back to the Iraqis was completed. In 2007, he was appointed as the CFO of the U.S. Department of Labor. In this role, Webster oversaw the achievement of an unqualified audit opinion, and his efforts were recognized by the George Mason University Mercatus Center with an award for the best Annual Performance Report (APR) out of all 24 CFO Act agencies. Moreover, the APR produced under his leadership received the highest score ever awarded by the Mercatus Center up to that point in time, a 10-year period.
In 2009, Webster joined the Department of Defense Business Transformation Agency as its deputy director. In this role he successfully led all internal operations of the agency. Of particular note, he led development of the agency's first strategic plan that directly linked agency-level strategic goals to individual performance plan measures.
In 2008, Webster led the initiative to establish the Annual Federal Enterprise Risk Management Summit, which has been held every year since. He was also a leading founder of the Association for Federal Enterprise Risk Management (AFERM) in 2011 and served as its first president. In 2016, he was inducted into the AFERM Hall of Fame, recognized for his contributions to enterprise risk management over his professional career. In 2017, Webster was selected by the Association for Government Accountants for the worldwide International Achievement Award. He has also served on the U.S. Technical Advisory Group for the international risk management standard, ISO 31000.
As an adjunct professor at Central Michigan University, George Washington University, and Troy State University, Webster has taught enterprise risk management, strategic planning, managerial accounting, financial management, engineering economic analysis, and business ethics. He has authored numerous journal articles and served as co-author of the books Managing Risk and Performance: A Guide for Government Decision Makers (2014), Chasing Change: Building Organizational Capacity in a Turbulent Environment (2009), and Activity Based Costing and Performance (1994).
Webster's certifications include Project Management Professional, Certified Government Financial Manager, Certified in the Governance of Enterprise IT, and Prosci Organizational Change Management. He is an elected fellow of the National Academy of Public Administration. Webster received his bachelor's degree in engineering, master's in systems management, and doctorate in business administration.