THE U.S. DEPARTMENT OF EDUCATION?S HIGHER EDUCATION CENTER FOR ALCOHOL OTHER DRUGS AND VIOLENCE PREVENTION STATEMENT OF WORK I. INTRODUCTION AND SUMMARY This statement of work for operation of the U.S. Department of Education?s (ED) Higher Education Center for Alcohol and Other Drug Prevention (Center) is a Federal response to the continued high rates of illegal alcohol and other drug use by college students, and violence on campus. Studies show that students are affected by the negative consequences of alcohol and other drug (AOD) use such as missed classes, poor grades, risk of sexual assault, health risks, vandalism, and violence. Even those students who do not use or abuse alcohol or other drugs have an increased risk of being the victims of those who do and suffering from disruption in their living environments. Responding to these conditions, and as part of ED?s mission to provide leadership in the Federal effort to help prevent and reduce AOD and violence problems among college students, the Center was established in 1993 to assist college administrators and other professionals at institutions of higher education (IHEs). The Center?s mission has been to assist IHEs in developing and carrying out AOD prevention programs that foster students? academic and social potential and promote campus and community safety. The Center achieves this by providing: technical assistance (on-site and phone consultation); training and professional development activities; publication and dissemination of prevention materials; assessment, evaluation, and analysis activities; and support for the Network of Colleges and Universities Committed to the Elimination of Drug and Alcohol Abuse (the Network) in its efforts to deliver programs, services, and products to the college community. The primary objective of the Center is to increase knowledge in the field about effective strategies, policies, practices, products, and programs to prevent college students? illegal use of alcohol and other drugs. In 1994, the Safe and Drug-Free Schools Program?s (SDFSP) mandate was expanded to address violence and safety issues on college campuses. The Center has expanded its services recently to support the prevention of violence including aggression, sexual harassment, intimidation, and other forms of disruptive behavior. In the past five years the primary focus of Center activities and services has been in supporting the efforts of campus-based personnel, especially AOD prevention practitioners, working at IHEs. The Center has made significant progress in meeting the information gap for this audience. Starting with the contract requirements described in this Statement of Work, ED intends to broaden the Center?s mission to assist and provide direction not only to IHEs, but also to local communities, state, regional, and national organizations in their efforts to eliminate illegal alcohol and other drug use and its consequences, including violence, in American colleges and universities through the use of prevention strategies. Center services will include an increased focus on the examination, analysis, synthesis, and dissemination of AOD and violence (AODV) prevention knowledge. Because of limited resources, there will be a decreased emphasis on training and publication development. The ultimate beneficiaries of Center activities remain college students II. LEGISLATIVE AUTHORIZATION AND CENTER HISTORY Legislative authority for this activity is found in the Elementary and Secondary Education Act of 1965, Title IV - The Safe and Drug-Free Schools and Communities Act of 1994, Part A - State Grants for Drug and Violence Prevention Programs, Subpart 2 - National Programs, Section 4121(a) - Federal Activities, as amended. Congress strengthened the force of its concern about drug use among higher education students when it amended the Drug-Free Schools and Communities Act (DFSCA) in 1989 by adding a new minimal requirement for every IHE receiving Federal funds (Higher Education Act, Section 1213). Each institution must certify to ED's Office of Postsecondary Education (OPE) that it has adopted and implemented a program to prevent the unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees as a condition of receiving funds or any other form of financial assistance under any Federal program (34 CFR Part 86). This certification affects the larger universe of approximately 9,000 postsecondary institutions that includes the IHEs and proprietary institutions. In the 1994 Reauthorization of Improving America?s Schools Act, Title IV - Safe and Drug-Free Schools and Communities, Subpart 2 - National Programs, Sec. 4122, authority was expanded to add violence prevention to the higher education program responsibilities. The Center was established in November 1993. For further information about the Center services, see its web site at http://www.edc.org/hec. For Fiscal Year 1998, the Center was funded for $2.2M, including three optional tasks. III. AOD AND VIOLENCE PREVENTION IN HIGHER EDUCATION A. Prevention Strategies For purposes of this Statement of Work, prevention strategies include, but are not limited to, education, information dissemination, environmental strategies, alternatives activities, problem identification and referral, and community based processes Federal Register March 31,1993 p.17074. The Center shall focus on those prevention strategies that have not been traditionally used within the higher education community. For the most part, AOD prevention efforts in higher education have focused on using education and intervention strategies with the individual as the primary target. Although these strategies are a necessary part of providing a continuum of care on campuses, and shall be addressed by the Center, they are insufficient by themselves to prevent problems or to systemically change the campus social or cultural environments. The Center's primary prevention philosophy shall focus on systemic strategies that lead to long-term, large-scale changes that impact the entire campus community and the AOD social and cultural environment in which students make AOD use decisions. Prevention strategies that support students? positive choices and normative beliefs are of particular interest to ED. Studies show that the use of multiple strategies increases the likelihood of success of campus-wide prevention efforts. The Center shall encourage and support IHEs in conducting periodic needs assessments in order to identify appropriate strategies for individual campus communities. The Center shall disseminate information on an array of prevention, intervention, and referral strategies. The Center shall continually search for new and promising strategies and theories on AODV prevention and provide that information to the field in a timely manner. B. ED Drug Prevention Grant Programs in Higher Education In FY 1987, Congress authorized funds under the Drug-Free Schools and Communities Act for programs to benefit students in IHEs. The U.S. Department of Education gave responsibility for administering these funds to the Fund for the Improvement of Postsecondary Education (FIPSE) in OPE. FIPSE, in turn, established a Drug Prevention Program in Higher Education. In February 1997, ED moved responsibility for the Program to the Office of Elementary and Secondary Education?s (OESE) SDFSP. Since the inception of the Program, ED has awarded more than 1,100 discretionary grants to IHEs. Each year since 1987, ED has held a National Meeting on Alcohol and Other Drug Prevention to train and assist its grantees. Since 1993 the meeting has been open to the public. In 1996 and 1997 the National Meeting was co-sponsored with states and IHEs. The 12th National Meeting on Alcohol, Other Drug and Violence Prevention will be held in Washington, D.C. on October 15-18, 1998. The 1999 National Meeting will be co-sponsored by the state of New York and held in Albany, NY in early November. The meetings have always been organized with significant input from the field and a planning committee of IHE representatives and grantees. Since 1993, the National Meeting has been held in collaboration with the Network of Colleges and Universities Committed to the Elimination of Drug and Alcohol Abuse (the Network.). C. The Network of Colleges and Universities Committed to the Elimination of Drug and Alcohol Abuse While FIPSE was developing its drug prevention programs, ED gave the Office of Educational Research and Improvement (OERI) responsibility for developing and managing the Network in 1987. The Network consists of a group of more than 1400 colleges and universities dedicated to the elimination of substance abuse on postsecondary campuses. Its common theme is a set of guidelines to which member institutions subscribe. The guidelines are consistent with federal, state and local laws and are intended to assist campuses in the development of policy, education, enforcement and assessment. The Network is served by volunteers from member institutions who receive guidance and assistance from the U.S. Department of Education. The Network is sponsored by the Department of Education. The Network is structured along state and regional areas to better serve local interests. Volunteer Regional Coordinators, appointed by the Department of Education, provide liaison between the Department of Education and the campuses. In 1994, the responsibility for managing the Network was moved to FIPSE. With the transfer of the drug program to OESE in 1997, the responsibility for administering the Network falls with the SDFSP. Since 1993, program funding to the 21 Network regions and support for the work of the Network Executive Committee and Regional Coordinators has been provided through the Center contract. The Network developed a set of standards to eliminate drug use and alcohol abuse on college campuses. Developed in collaboration with ED and representatives of the higher education community, the standards serve as guidance to schools on education programming, assessment techniques, and enforcement procedures aimed at eradicating AOD abuse on campuses. In 1997, the Network commissioned a set of papers to address current AOD issues facing IHEs. These papers will become the basis for discussion to determine if the standards should be revised. In the fall of 1998, ED will kick-off the Tenth Anniversary of the Network at EDs annual meeting. IV. CENTER MISSION AND CLIENTS The mission of the Center is to assist ED, local, state, regional, and national organizations in serving IHEs in developing and implementing policies and programs that will foster students? academic and social development and promote campus and community safety by preventing the harmful effects of alcohol and other drug use and violence on college campuses. The Center shall be the nation?s primary provider of services in AODV prevention in higher education based on state-of-the-art knowledge. The Center shall serve a broad spectrum of clients. Primary clients for Center services are IHEs, and include the most influential change agents such as Presidents, Provosts, Chief Executive Officers (CEOs), IHE and postsecondary administrators (including administrators for student affairs, residence life, Greek organizations, faculty senate, campus security). Secondary clients are state, regional, and national level alcohol and drug agencies, local community organizations, parent organizations, associations of higher education community members and other who directly work with IHEs. V. LEVEL OF EFFORT The Contractor shall provide services specified in the Scope of Work on the basis of Direct Productive Person Hours (DPPH). DPPHs are defined as actual work hours exclusive of vacation, holiday, sick leave and other absences for professional staff and consultants. The level of effort range for each contract year shall be 12,000-15,000. No clerical or support positions shall be added into the DPPH total. VI. DEFINITIONS For purposes of this contract the following definitions will be used: Center Associates (CAs) is a term that the current contractor uses to refer to IHE-affiliated personnel, e.g., faculty, staff or consultants, qualified in either or both adult learning and technical assistance delivery regarding AODV prevention issues to the higher education community. The Center recruits, screens, selects, trains, and deploys CAs, contingent on ED approval. Center Presentations include lectures, keynote addresses, and brief training episodes in a variety of formats, e.g., roundtable, panel, or workshop. Center presentations are distinguished from training, in that the contractor will perform the former at conference, conventions, and meetings -- including any ED sponsored events -- not directly organized or sponsored by the Center. Presentations are usually less than four hours in length. Campus Community includes the neighboring local community surrounding the campus. Consultations by the contractor are the delivery of a specific area of expert knowledge or technical skills required by the client that cannot be provided by the Center staff. Consultations may be provided by one or more of the following delivery methods: on-site visits to the client or by telephone, by correspondence, or by dissemination of specially designed materials. All telephone consultations shall be followed up by correspondence, and if appropriate, by dissemination of specifically developed materials or other resources or custom designed workshops or training sessions. A consultation does not mean delivering or disseminating materials, or distributing materials or information previously developed by the center which did not result from a specific analysis conducted for a client's problems. A consultation does not mean helping or assisting a discretionary grant applicant write a proposal. COTR is the Contracting Officer?s Technical Representative and the primary contact person at ED in the program office. The CO, or Contracting Officer, and contract specialist are the other ED staff members with whom the contractor shall have official contact. Drug prevention means prevention, early intervention, rehabilitation referral, or education related to the illegal use of alcohol and the use of controlled, illegal, addictive, or harmful substances, including inhalants and anabolic steroids. Environment (al) (strategies) refers to those strategies that focus on preventive action on the components in the environment in which students make alcohol and drug use decisions. Those components are advertising and promotion, availability, physical context, legal sanctions, sociocultural context, and institutions. The sociocultural context includes the prevalent attitudes and norms regarding the use of alcohol and other drugs and violence. Institutions of Higher Education (IHEs) award degrees upon completion of two or more years of education to students who have completed specified course work. There are about 3,800 IHEs. On-site visits are visits by the Center?s staff or consultants to the location of the client requiring one-on-one technical assistance service to address a specific need or problem. The COTR must approve all on-site visits. Organizations include student, parent, and community groups at the local, state, and national level. Postsecondary Institutions are the sum totals of all proprietary and higher education institutions that provide education after high school. There are about 9,000 postsecondary institutions. Products are services that include but are not limited to public services announcements, kits, drop-in newspaper ads, posters, videos, audio-cassette, CD-ROM, training materials (training and participants manuals) training aids, overheads, and publications. Publications include but are not limited to books, implementation guides or monographs (more than 24 pages), literature reviews, bulletins (up to 24 pages), flyers, one-page fact sheets, professional articles, or brochures. Professional Development is training that the Center organizes, in consultation with ED, for individuals who have demonstrated a high degree of experience in developing, implementing, and evaluating AODV prevention programs and polices, and/or researching AODV problems confronting higher education. Contractor sponsored professional development shall promote formation and growth of specific knowledge and skills objectives. Proprietary Institutions provide technical training and certification after high school but are not degree granting institutions. There are about 4,800 proprietary institutions. Services are the sum total of the kinds of assistance and products that can be provided by the Center including but not limited to training, workshops and presentations; professional development; think tanks; technical assistance; developing and disseminating products; identifying, analyzing, synthesizing, and disseminating AODV prevention knowledge; and evaluation and assessment activities. Technical Assistance shall consist of consultations, information, referrals, support, guidance, and other assistance on specific issues, topics, or problems as requested by the client. The contractor shall disseminate materials collected, adapted, and developed for this assistance. Technical assistance may precede, follow, or be combined with training activities. Training is instruction directed toward imparting knowledge, skills and attitudes supportive of change by engaging, affirming, informing, equipping, and motivating trainees toward formulation and implementation of action plans responsive to the specific circumstance each trainee faces. Training may consist of various formats, e.g., workshops, seminars, or computer assisted tutorials. The center shall deliver training in topic modules of four or more hours in duration. The Center shall deploy only ED-approved staff or consultants to deliver training. Upon Request shall be defined as a request for assistance in a written, e-mail, or verbal manner as documented by the Center. Violence prevention means the prevention of violent and disruptive acts including sexual harassment and abuse, and victimization associated with prejudice and intolerance. PERIOD OF PERFORMANCE One base year and four option years. SCOPE OF WORK Tasks are organized by the audience they serve, not the method of delivery of services as in previous Center contracts. Each task addresses the crosscutting services provided by the Center to a particular constituency. It is ED?s intent to encourage the contractor to provide a seamless integration of services to client constituencies. None the less under task 5, there is an integration of services across tasks for the purposes of creating a comprehensive Center timeline and deliverables list. The contractor shall include performance-based measures in each of the Center?s plans for review and approval by the COTR In conducting its activities, the Center shall focus on: - Promoting prevention strategies that change the campus cultural and social climate to one conducive to no tolerance for illegal alcohol and other drug use and violent behavior; - Promoting prevention strategies, policies, practices, products, and programs that are developmentally appropriate for college students and tailored to the college campus environment. To the extent possible, these strategies shall be research-based, or have been rigorously evaluated and documented in the literature. Where no information or research exists, the Center shall take leadership in mining the data, conducting data evaluation and analysis, and publishing the findings in order to have the information necessary to perform the work of the Center; - Emphasizing the involvement of key policy makers to affect systemic, long term change in policies and campus norms. - Targeting the whole social and cultural campus environment and its relationship to the surrounding community; - Using research-based methods that apply to the transfer of knowledge and dissemination of information; - Providing services by actively seeking to meet the needs of institutions and states that have been underserved in previous years by the Center or the Network, or have not received ED grants to IHEs for AODV prevention, rather than respond routinely only to institutions and individuals who initiate contacts with the Center; - To the extent possible, using state-of-the-art methods and technology to deliver services, manage the Center; and provide high quality products, including presentation visual aids; - Coordinating with information resource providers to identify new products and avoid redundancy in Center product development; - Coordinating and actively collaborating with professional associations and organizations to deliver services in an efficient and timely manner and avoid redundancy; - Gathering information on an on-going basis but no less than quarterly from appropriate constituencies in order to reflect the needs of the field as part of continuous improvement of services and in the development of task plans; - Providing free copies of all Center products (including publications) and limiting fees for non-Center produced publications to large quantities agreed upon by ED; and - Limiting fees for services to non-postsecondary institutions and those populations that are not underserved. In preparation for the submission of the draft and final plans the contractor shall: - Conduct a concept development meeting with the COTR prior to submitting draft plans; - Unless a task specifies differently, deliver all task draft plans to ED six weeks before the beginning of each Option Year; - In the base year, provide a revision of the plans submitted in the proposal as the final plans. The plans shall be due to ED three weeks after the beginning of the base year; - ED will review draft plans within four weeks of receipt and provide comments to the contractor. The contractor shall incorporate ED's comments into the draft plan within two weeks and submit the final plan to the COTR for approval; and - Include in all final task plans, including the base year plan, a revised timeline. The timeline shall be organized by product/service, task activities, the name of the task leader, the names of individuals assigned to specific activities, and a schedule of when interim and final deliverables will be sent to ED. The approved plan's schedule of deliverables shall be considered as all other deliverables found in Section F. TASK 1 SUPPORT MEMBERS OF THE IHE CAMPUS COMMUNITY The contractor shall develop and implement in one plan its strategy to provide integrated services to the IHE campus community. Subtask 1.1 Develop and Implement a Plan to Support Members of the IHE Campus Community For the base year, the contractor shall continue to provide training and professional development based on the curriculum modules that have previously been developed by the Center. See appendix for list of titles of current Center training modules. It is not the intention of ED to deliver training based on new modules in the base year of the contract unless the contractor provides a compelling rationale and the COTR approves. For each option year, the contractor shall propose a minimum and maximum number of training, professional development events, and Center presentations to be delivered in the option year (no less than five). The contractor shall propose the development of new modules based on their needs assessment. The contractor shall deliver the remaining training based on existing Center modules. At least one training AND one professional development event each year shall be on project assessment and evaluation methods. The contractor shall pilot test each new training and professional development curriculum and assess the pilot experience to determine whether the new curriculum meets the needs of trainees and the trainers. The contractor shall submit pre-piloted and post-piloted curriculums as deliverables to the COTR. At a minimum the contractor shall explain and demonstrate how it will: - Design and plan a cost-effective approach to assess the overall needs of the IHE campus community for AODV prevention knowledge and services. The assessment approach shall provide an ongoing mechanism to identify and determine gaps in research, practice-based knowledge, and services; - Establish criteria to provide services to a variety of IHEs and subpopulations based on the needs assessment; - Determine and establish the level, type, number, focus, and formats of services; - Establish the criteria for selecting Center training, presentations, and professional development venues and target audiences; - Identify and propose venues and dates for all events that reflect consultation with the field including the Network; - Identify and propose new training curricula topics for development in option years and/or revisions of previously developed curricula modules; - Support postsecondary institutions in complying with the requirements in Section 1213 (DFSCA) of the HEA and its regulations (EDGAR Part 86 of Title 34 of the CFR): 1. Provide the COTR with a list of five individuals, who are not Center staff, and their resumes to become part of a team of consultants who will provide expert technical assistance and product development on issues surrounding compliance. The contract shall provide training and professional development to these five individuals annually; and 2. Provide travel and lodging for five individuals each year from proprietary institutions and IHEs who require financial assistance to attend training and have previously been underserved by Federal prevention initiatives; - Establish criteria for setting priorities for providing various technical assistance services; - Recommend criteria for conducting on-site technical assistance to the COTR for approval. When the Center recommends to the COTR on-site technical assistance, the request shall include the letter of request from the requestor, a brief description of the type of technical assistance to be provided and by whom, and the duration of proposed technical assistance. A recommendation for or against providing on-site technical assistance shall be submitted to the COTR within ten working days of receipt of the request. A written on-site technical assistance plan for each client shall be prepared by Center staff prior to the actual on-site visit and shall be used as a guide for performance of the technical assistance service. The plan shall consist of a brief statement identifying the need or problem, an outline of the resolution for each identified need or problem, and a list of resources that will result in correction of the problem or program improvement. The plan shall include clarification of any expectations by the Center of the client institution in carrying out the technical assistance. A written follow up to the client will include possible next steps, recommendations, resources, or may include a second on-site visit. The plan and written follow-ups to the client shall be included in the monthly management report as each plan or site visit is completed; and - Conduct ongoing evaluation of Center services to the IHE campus community by conducting: five focus sessions; pre-event assessments; on-site evaluations; and post-event follow-ups to measure outcomes, including trainer effectiveness. Evaluation measures should also determine whether Center training is meeting the needs of trainees and the goals of ED, and is having an impact on the target audience. Subtask 1.2 Identify, Train, and Deploy Center Associates (CAs) and Consultants At a minimum the contractor shall explain and demonstrate how it will: - Deliver services nationwide; - Establish policies and procedures for selecting, preparing, deploying, evaluating, and managing the CAs and/or consultants and provide criteria for their selection; - Establish criteria that will insure that CAs and consultants are qualified to engage in the delivery or development of services including training, technical assistance, or product development prior to deploying them to do so. The contractor shall explain how they determined the appropriate number of CAs to be recruited and trained for each contract year; - Continually assess, in coordination with ED, performance of CAs and consultants on behalf of the Center; and - Survey CAs at least twice per year to: determine the number of training events each may have conducted independent of Center sponsorship (and the number of trainees per event); gather evaluative data about training materials; identify new curricula topics; and elicit comments and recommendations useful for the Center?s planning of future CA professional development events. The contractor shall determine CAs? perception of their preparedness to deliver training and/or technical assistance. In coordination with ED, the CAs and consultants will be surveyed to assess their satisfaction with the Center. The contractor shall submit copies of each evaluation upon request of the COTR and include survey results in the monthly management report. Subtask 1.3 Product Development, Acquisition, and Dissemination The plan shall include a 2-3 page (stand-alone) product resume that includes: a timeline; description of each proposed newly developed, revised, reprinted, or acquired product; primary and secondary target audiences; content level; number of pages; quantity to be produced; product format; review plan; distribution plan; evaluation plan; and a brief description of the product goals/objectives. The plan shall include a "Product Summary Chart" that includes each product including curriculum modules, training materials, and publications. The chart shall have columns listing: 1) working title and tracking number for each product; 2) dates for delivery of first draft, field review or pilot testing (and venue), and final or post-pilot draft; and 3) name of the staff person responsible for the product development. After the plan is approved, the contractor shall track all products in a ?Product Status Chart? in a format to be prescribed by ED. The contractor shall update the chart monthly and include it in the monthly management report. The plan shall include pilot testing for training or professional development materials, publications, or products in conjunction with the training curriculum pilot test mentioned in Subtask 1.1. At a minimum the contractor shall explain and demonstrate how it will: - Develop and publish two new publications in the base year: one on campus security practices, and one publication on the results of the "Sexual and Racial Harassment and Violence on Campuses" subpanel search for promising programs; - Update and publish the Center's "Annotated Bibliography" within three months of the beginning of each contract year; - Publish three different issues of the Catalyst Newsletter (8.5x17 or metric equivalent, four pages, two sided for eight total pages in length, two page front and back two color printing, and black text) each contract year (plus Network one page, two sided insert, see subtask 3.xx); - Establish criteria that will insure products included in the plan: fill an identified need in the field; avoid duplication of existing materials; are based on accurate, up-to-date scientific information or reliable research data whenever possible; and use formats, technologies, and graphic designs appropriate to the target audience; and - Acquire materials not developed under this contract that may be useful at meetings, Center training events and for technical assistance requirements of the contract. The list of proposed materials to be acquired shall be included in the "Product Summary Chart." Subtask 1.4 Provide Assessment and Evaluation Services and Products, and Conduct Analysis and Synthesis Functions The contractor shall provide services to the IHE campus community in conducting needs assessment, collecting student, staff, and faculty survey data, identifying and conducting impact evaluations to identify effective policies, practices, products, and programs. The contractor shall propose, develop or revise, and disseminate products that will assist IHEs wishing to improve or expand their evaluation capacity as noted in subtask 1.3. The contractor shall analyze and synthesize existing research and data findings and disseminate the information to the field in a timely and efficient manner. The contractor shall develop a variety of user-friendly and audience-appropriate services to provide guidance to IHEs on prevention strategies and successful policies, practices, products, and programs. The contractor shall prepare an annual report to the field on the results of Center assessment activities that will be presented at the second annual Center Review Group meeting. This report shall be coordinated with report required in subtask 2.4. Subtask 1.5 Analyze Biennial Reports The purpose of this subtask is to analyze a sample of biennial reports prepared by postsecondary institutions as part of their requirements under Section 1213 (DFSCA) of the Higher Education Act and its regulations (EDGAR Part 86 of Title 34 of the CFR.) The analysis will assist ED in assessing the level and type of compliance to the regulations, and provide the field with information about the nature of AOD programming at postsecondary institutions. By analyzing the reports ED will be better able to assess the needs for technical assistance and services in order to better serve postsecondary institutions. The contractor shall prepare a plan and timeline for: 1) selecting the sample and producing mailing labels; 2) mailing initial and follow-up letters to be sent by ED; 3) providing the name of the lead Center staff responsible for the task; 3) providing the names of the reviewers and their resumes; 4) developing, writing, and producing the report. At a minimum the contractor shall explain and demonstrate how it will: - Conduct the analysis each year following the year schools perform their biennial reviews (base year, option year 2 and 4.) ED will provide the biennial reports to the contractor from the total potential pool of institutions based on a sampling plan established by the contractor and submitted to ED eight weeks before the mailout date of the letter to institutions; - Select a sample that will be adequate to provide a basis for generalization which over samples IHEs. The sample size has been estimated by ED to be about 250; - Select and train a team of ten reviewers to provide for inter-rater reliability. Two meetings of one night and two days shall be planned, the first to train and the second meeting to discuss findings; and - Prepare a report that provides ED with information on the nature and extent of compliance with EDGAR requirements based on the biennial reports, quality of policies, and level of programming at postsecondary institutions. At a minimum the report shall contain a table of contents, executive summary, the analysis of the sample, and recommendations and observations. The contractor shall submit a draft report within four weeks of conducting the content analysis, and the final report to ED within two weeks of receiving the COTRs comments. TASK 2 SUPPORT LOCAL, STATE, REGIONAL, AND NATIONAL ORGANIZATIONS The contractor shall develop and implement in one plan its strategy to provide integrated services to local, state, regional, and national organizations (LSRNO). Subtask 2.1 Develop and Implement a Plan to Support Local, State, Regional, and National Organizations (not based at IHEs) For the base year, the contractor shall develop one new training or professional development module to be pilot tested and delivered within the base year. In addition, the contractor shall propose a minimum and maximum number of training, professional development events, and presentations to be delivered in the base year, from the list of current Center training modules. See appendix for list of titles of current Center training modules. For each option year, the contractor shall propose a minimum and maximum number of training, professional development events, and Center presentations to be delivered in the option year. The contractor shall propose the development of new modules based on their needs assessment. The contractor shall deliver the remaining training based on existing Center modules. At least one training OR professional development shall be on project assessment and evaluation methods targeted for the LSRNO audience. The contractor shall pilot test each new training and professional development curriculum and assess the pilot experience to determine whether the new curriculum meets the needs of trainees and the trainers. The contractor shall submit pre-piloted and post-piloted curriculums as deliverables to the COTR. At a minimum the contractor shall explain and demonstrate how it will: - Design and plan a cost-effective approach to assess the overall needs of LSRNO committed to the mission of the Center for AODV prevention knowledge and services. The assessment approach shall provide an ongoing mechanism to identify and determine gaps in research, practice-based knowledge, and services; - Establish criteria to provide services to a limited number of LSRNO including state college systems based on the needs assessment; - Determine and establish the level, type, number, focus, and formats of services; - Establish the criteria for selecting Center training, presentations, and professional development venues and target audiences; - Identify and propose venues and dates for all events that reflect consultation with the LSRNO and the Network; - Identify new training curricula topics for development and/or revisions of previously developed curricula modules; - Support states in understanding and auditing the requirements for postsecondary institutions in complying with the requirements in Section 1213 (DFSCA) of the HEA and its regulations (EDGAR Part 86 of Title 34 of the CFR): 1. Provide the COTR with a list of three names, who are not Center staff, with resumes to become part of a team of consultants who will provide expert technical assistance and product development on issues surrounding compliance. The contract shall provide training and professional development to these individuals annually; and 2. Provide travel and lodging for three state auditors or appropriate state agency representative to attend either the National Meeting or a training or professional development event; - Establish criteria for setting priorities for providing various technical assistance services; - Recommend criteria for conducting on-site technical assistance to the COTR for approval. The recommendation from the Center to provide on-site technical assistance shall include the letter of request from the requestor, a brief description of the type of technical assistance to be provided and by whom, and the duration of proposed technical assistance. A recommendation for or against providing on-site technical assistance shall be submitted to the COTR within ten working days of receipt of the request. A written on-site technical assistance plan for each client shall be prepared by Center staff prior to the actual on-site visit and shall be used as a guide for performance of the technical assistance service. The plan shall consist of a brief statement identifying the need or problem, an outline of the resolution for each identified need or problem, and a list of resources that will result in correction of the problem or program improvement. The plan shall include clarification of any expectations by the Center of the client institution in carrying out the technical assistance. A written follow up to the client will include possible next steps, recommendations, resources, or may include a second on-site visit. The plan and written follow-ups to the client shall be included in the monthly management report as each plan or site visit is completed; and - Conduct ongoing evaluation of Center services to local, state, regional, and national organizations by conducting: five focus sessions; pre-event assessments; on-site evaluations; and post-event follow-ups to measure outcomes, including trainer effectiveness. Evaluation measures should also determine whether Center training is meeting the needs of trainees, ED, and is having an impact on the target audience. Subtask 2.2 Identify, Train, and Deploy Center Associates (CAs) and Consultants At a minimum the contractor shall explain and demonstrate how it will: - Deliver services nationwide; - Establish policies and procedures for selecting, preparing, deploying, evaluating, and managing the CAs and/or consultants and provide criteria for their selection; - Establish criteria that will insure that CAs and consultants are qualified to engage in specific training, technical assistance, or product development prior to deploying them to do so. The contractor shall explain how they determined the appropriate number of CAs to be recruited and trained for each contract year; - Continually assess, in coordination with ED, the performance of CAs and consultants on behalf of the Center; and - Survey CAs at least twice per year to: determine the number of training events each may have conducted independent of Center sponsorship (and the number of trainees per event); gather evaluative data about training materials; identify new curricula topics; and elicit comments and recommendations useful for the Center's planning of future CA professional development events. The contractor shall determine CAs? perception of their preparedness to deliver training and/or technical assistance. In coordination with ED, the CAs and consultants will be surveyed to assess their satisfaction with the Center. Subtask 2.3 ? Product Development, Acquisition, and Dissemination The plan shall include a 2-3 page (stand-alone) product resume that includes: a timeline; description of each proposed newly developed, revised, reprinted, or acquired product; primary and secondary target audiences; content level; number of pages; quantity to be produced; product format; review plan; evaluation plan; distribution plan; and a brief description of the product goals/objectives. The plan shall include a Product Summary Chart that includes each product including curriculum modules, training materials, and publications. The chart shall have columns listing: 1) working title and tracking number for each product; 2) dates for delivery of first draft, field review or pilot testing (and venue), and final or post-pilot draft; and 3) name of the staff person responsible for the product development. After the plan is approved, the contractor shall track all products in a "Product Status Chart" in a format to be prescribed by ED. The plan shall include pilot testing for training or professional development materials, publications, or products in conjunction with the training curriculum pilot test mentioned in Subtask 2.1. At a minimum the contractor shall explain and demonstrate how it will: - Develop and publish one new publication in the base year; - Include one article in each issue of three issues of the Catalyst Newsletter each contract year and expand Catalyst mailing list to include LSRNO; - Assure that items selected for inclusion in the plan meets an identified need in the field; avoid duplication of existing materials; are based on accurate, up-to-date scientific information or reliable research data whenever possible; and use formats, technologies, and graphic designs appropriate to the target audience; and - Acquire materials not developed under this contract that may be useful at meetings, Center training and for technical assistance requirements of the contract. The list of proposed materials to be acquired should be included in the product plan chart. Subtask 2.4 Provide Assessment and Evaluation The contractor shall provide services to assist LSRNO in exploring how they can work with IHEs in conducting needs assessments, collecting student, staff, and faculty survey data, and implementing project impact evaluations. The contractor shall propose, develop or revise, and disseminate products that will assist LSRNO who wish to work with IHEs to improve or expand their evaluation capacity. The contractor shall prepare an annual report to the field on the results of Center assessment activities that will be presented at the second annual Center Review Group meeting. Coordinate with report required in subtask 1.4. TASK 3 PROVIDE SUPPORT FOR THE NETWORK The contractor shall develop and implement in one plan its strategy to provide integrated services, and assist the Network in carrying out its mission. A list of the current Regional Coordinators is available on the Center web site. Subtask 3.1 Support Network Meetings The contractor shall support the Network in holding meetings for the Network Regional Coordinators and the Executive Committee. Subtask 3.1.1 Conduct Executive Committee Meeting The contractor shall convene a total of three meetings of the Executive Committee each year, six members, at a date, time and site designated by the COTR. Each meeting shall be of no more than two days duration. Two of the meetings will precede the regular Spring and Fall Regional Coordinators meeting in which Executive Committee members will participate. The contractor shall arrange and pay for the travel, per diem, and related expenses for the meetings and shall offer to prepay airline tickets. The contractor shall reimburse those members who elect to make their own air travel arrangements, up to the amount of the least costly prepaid fare that the contractor could have obtained for them. Subtask 3.1.2 Conduct Regional Coordinators Meetings The contractor shall convene two, 2-day meetings each year of the 29 Regional Coordinators. One meeting will be scheduled to coincide with ED?s National Meeting and the other meeting will at a time and site designate in consultation with the Network Executive Committee and the COTR. The contractor shall: - Provide professional development opportunities at Regional Coordinators Meetings, to the coordinators upon request from the Network Executive committee; - Make all of the meeting arrangements; - Provide logistical support before, during, and as follow-up to the meetings; - Copy and mail up to ten pages of materials in two mailings per meeting; - Pay for the travel and per diem for the 29 Regional Coordinators; - Offer to prepay airline tickets, but reimburse those members who elect to make their own air travel arrangements provided that the contractor shall not reimburse an amount more than the least costly fare available on a prepaid basis through the contractor; - Make and pay for hotel arrangements for the 29 Regional Coordinators; and - Cover all hotel costs related to the meetings. Subtask 3.1.3 Support Regionally Developed Meetings The contractor shall provide telephone consultation to the 29 Regional Coordinators for the development of one meeting per Coordinator. The contractor shall provide advice on agenda planning, identifying speaker(s) and/or workshop presenter(s), and obtaining technical resources. Subtask 3.2 Support Regional Activities The contractor shall support Regional Activities among the current 21 regions and 29 Regional Coordinators (some regions have more than one Coordinator). Subtask 3.2.1 Reimburse Regions The contractor shall reimburse each of the 21 Network regions, for a total of $106,035, with contract funds to each of the 21 Regional Coordinators? IHEs. The payments shall be made within four weeks of receipt after review by the Executive Committee and COTR of the regional annual expenditure plan and regional annual accounting of expenditure from each region. The Center shall mail a reminder notification to the Regional Coordinators to solicit both the expenditure plan and the annual accounting no later than eight weeks before the end of the each contract year. The funds are for conducting regional meetings and related activities that support the mission of The Network at the regional level. For example, funds may be used for materials to be acquired or developed, duplicating costs, mailing costs, long distance fees, special office supplies, regional travel, workshop presenters, and meeting site expenses. An additional $20,000 shall be made available for special Network and Regional activities as directed by the COTR. Subtask 3.2.2 Develop and Distribute Calendar Update The contractor shall dedicate one sheet (two sides) of each Catalyst (see Network 1.3) to news of the Network activities and plans. The contractor shall solicit topics and articles from the Regional Coordinators. Subtask 3.2.3 Produce and Distribute Stationery The contractor shall help in the design of the Network letterhead and envelopes. By December 10 of each contract year, the contractor shall print up to 5,000 sheets of letterhead and 2,500 envelopes to be distributed among the regions, as designated by ED. Subtask 3.2.4 Maintain and Distribute the Network Directory The contractor shall maintain and continuously update a directory of the Network membership. The contractor shall maintain a Network Directory on the Center?s web site. The directory shall be updated with the institution name, mailing address, telephone number, fax number, and e-mail address of the principal contact, and the name of the institution?s President by March 1 of the base year, option year two, and option year four. The contractor shall update the directory and produce, print, and mail ten copies to each Regional Coordinator, ten copies to ED, and maintain 25 copies at the Center by April 1 of the base year, option year two, and option year four. The contractor shall not distribute directories to institutional contacts in the base and option year two, and option year four. The contractor shall produce a complete Network Directory by December 10 of option year one, and option year three. The contractor shall mail one to each institutional contact, ten copies to each Regional Coordinator, ten copies to ED, and maintain 25 copies at the Center. Subtask 3.2.5 Maintain the Network Mailing List The contractor shall maintain an up-to-date mailing list of the Network member institutions including the principal contact and the institution's President. The list shall be in a format that can be merged with correspondence in a word processing program, in either WordPerfect or Microsoft Word. The contractor shall update the mailing list by sending a first class notice to the mailing list requesting a pro-active response from the Network member and one follow-up mailing or telephone call. The updates shall be completed by February 15, 1999, February 15, 2001, and February 15, 2003. Subtask 3.2.6 Support the Tenth Anniversary Celebration The contractor shall assist in implementing plans for commemorating the Network?s tenth anniversary. The contractor shall provide graphic design services, and editing and print up to 6,000 impressions of materials. The contractor shall coordinate and mail one mailing to the Network mailing list. TASK 4 DEVELOP AND IMPLEMENT A PLAN TO SUPPORT THE MISSION OF THE SDFSP HIGHER EDUCATION PROGRAM The contractor shall develop and implement in one plan its strategy to provide integrated services to the Department of Education. Because of the Center?s specialized knowledge, expertise, and understanding of the field, the COTR may call upon the Center to carry out certain periodic tasks upon request. At a minimum the contractor shall explain and demonstrate how it will: - Assist in proposing and planning special meetings on emerging issues in postsecondary AODV prevention with or at the request of ED. Provide all logistical support to convene and conduct six, 2-day meetings each year on special topics in alcohol and other drug prevention for IHEs. Meetings shall be at sites to be determined by the COTR but for budgetary purposes the contractor should base costs on Washington, D.C. The contractor shall arrange and pay for travel, hotel accommodations, meals, and incidental travel expenses for up to 200 participants who are not Federal employees. Meetings shall take different forums but for planning purposes the contractor shall plan for providing overhead projectors each day for one large room, and two small breakout room each day. The contractor shall develop, reproduce, and distribute pre-meeting material, agendas, name badges, tent cards, and minutes of the meetings. The contractor shall provide audio taping for the full group sessions for three of the six meetings and provide detailed meeting minutes for all meetings, and short proceedings for the three taped meetings; - Provide, on fast turn-around (2-3 days), technical assistance in the research, analysis, and synthesis of information on topics identified by the COTR 12 times per year; - Perform literature reviews four times per year on various topics within three days, and upon request, provide a short report of at least five pages, that synthesizes the reviews within four weeks; - Perform one major literature search annually and prepare an annotated report. The contractor shall use the information from the literature search to update and publish the Center?s ?Annotated Bibliography? (see subtask 1.3); - Produce up to 60 overheads, 60 slides, one 10-foot banner, and 12 poster-sized signs for presentations on topics of current concerns on a fast turn-around basis; - Provide support to ED in disseminating information about ED initiatives specific to AODV prevention through the web, listservs and two first class mailings of 4000 pieces each; - Maintain and update annually a database list of experts in various fields related to AODV prevention and project assessment and evaluation; - Gather information on emerging issues by conducting: four focus sessions of eight people each; two structured telephone interviews; and two intercept interviews at scheduled meetings with a minimum of 20 people each; - Prepare up to three key findings reports of up to ten pages on emerging issues for distribution to small audiences (up to 50 copies); - Support the field review process for the Grants to Institutions of Higher Education by assisting in the identification, recruitment, and maintenance of a database of field readers, applicants, and grantees; and - Assess the needs of the field in coordination with assessment activities in subtasks 1.1 and 2.1. The contractor shall conduct a formal assessment by surveying senior IHE administrators during the base year, to determine the state of AODV prevention in higher education and assess current and emerging needs of IHEs. This survey instrument received final clearance from the Office of Management and Budget in FY98. It is estimated that 250 IHEs will be surveyed. The contractor shall plan, implement, and conduct an analysis the findings of the assessment survey, prepare a draft report that summarizes the findings and analysis, and submit it to the COTR. Based on comments from ED, the contractor shall prepare a final report for publication summarizing the findings and analysis. The survey to senior administrators will be administered again in option year four. Task 5 CENTER OPERATIONS AND OUTREACH The Contractor shall develop and implement in one plan its strategy to ensure smooth Center operations, and to provide an outreach and marketing strategy for all Center tasks. Subtask 5.1 Develop and Implement the Operations and Outreach Plan At a minimum the contractor shall explain and demonstrate how it will: - Deliver a comprehensive timeline for tasks one through six and any optional tasks that are picked up by ED. The timeline is due two weeks after the COTR has approved all task plans in the base and option years; - Maintain a database of Center products and acquisitions and provide a list to the COTR twice a year; - Provide to the COTR ten copies of all publications, and two copies of all products unless indicated elsewhere in the SOW; - Establish a product review panel of up to five people who shall be convened at least once per contract year in Washington, D.C. Panel members shall receive an honorarium for their services. The contractor shall also establish a field review process; - Propose the delivery of services through use of technologies such as fax-on-demand, teleconferencing, and e-mail/Internet registration, polling, and other innovative technologies; - Propose a limited, but sustained marketing campaign to promote the services of the Center; and - Ensure that ED is credited on all publications, products, stationary, and when services are delivered. Subtask 5.2 Provide Briefings to the Contracting Officer's Technical Representative (COTR) The contractor (three key staff members) shall meet with the COTR and Contracting Officer (CO) or a representative of the CO, in Washington, D.C. within ten working days of the effective date of each option year or no later than November 1 of each contract year. The meeting shall provide the contractor, COTR, CO, and Contract Specialist the opportunity to discuss and refine timelines in the contractor's proposal. This requirement will provide better management information for use by both the contractor and ED in monitoring the work to be performed, the time of performance, and the resources to be used in the performance of the contract. The contractor shall meet with the COTR and CO in Washington, D.C. for one progress meeting between the fifth and seventh month after the effective date of the contract in the base year and in each option year. Three key personnel shall travel to Washington, D.C., to meet with the COTR and ED staff one additional time during each contract year unless funding is available for the COTR to conduct a site-visit in which case the contractor's key personnel may not be requested to travel to Washington, D.C. The purpose of this meeting is to review progress on project activities and plan upcoming project activities. Subtask 5.3 Maintain Toll-Free 800 Telephone Number Upon award, ED will submit a transfer order for the Center's FTS 2000 800 toll-free telephone number. The government, without cost to the contractor, shall furnish inbound long distance service using the FTS 2000 system. The government will pay only service costs to the point of demarcation. The contractor shall allow 60 days for installation of the 800 line by the government, from the placement of an order with FTS 2000. The contractor shall routinely maintain the toll-free number provided by ED, referring serious problems to OCIO. This service shall be made routinely and widely available to Center clients who request Center services and products. Access to toll-free inbound service shall also be made available to the hearing-impaired using TDD or other similar technology. The contractor shall be responsible for the cost for telephones, cabling, maintenance, or any other associated costs. The contractor shall maintain and provide records to the COTR that will allow the COTR to verify the accuracy of periodic bills for FTS 2000 service received by ED. The hours for the toll-free 800 number shall be 9:00 A.M. to 5:30 P.M. ET. The contractor shall provide the COTR a plan for staffing of the FTS 2000 800 line by two weeks after the effective date of the contract. The contractor shall document changes to staffing in the monthly management report of the contract. Subtask 5.4 Create and Maintain Referral Links The contractor shall create and maintain active referral links to other organizations engaged in activities similar to those required in this statement of work. Such organizations include, but are not limited to, national and regional clearinghouses, information centers, training centers, and other specialized resource organizations. In addition, the contractor shall collaborate with professional associations and the Network. At a minimum, the contractor shall explain and demonstrate how it will: - Actively collaborate at a minimum on a quarterly basis with professional organizations, clearinghouses, centers and other institutions that develop and distribute relevant information and training materials; - Identify and collect information about topics and availability of relevant information and training materials, and maintain a database of relevant information; - Share relevant information about the Center's plans with other entities to limit duplication of services and products; - Establish and maintain databases of mailing lists of organizations and associations with whom the contractor will collaborate and other clients, and friends of the Center. Provide list annually to the COTR; and - Establish tracking system for all services provided by the Center, including TA requests and responses. Subtask 5.5 Attend and Participate in ED Meetings At a minimum, the contractor shall explain and demonstrate how it will: - Attend and participate as an exofficio member to the ED National Meeting planning committee. The contractor is not responsible for running the National Meeting or providing and paying for its logistics under this task. Expenses for the National Meeting will be paid under a separate contract, task order, or optional task under this contract. Two Center staff members shall attend two meetings of two nights three days duration; - Pay travel, hotel, and per diem for up to 12 National Meeting Planning Committee members to attend one of two meetings for three days and two nights of the Planning Committee in early 1999 in Albany, N.Y.; - Submit abstracts for workshop presentations to the planning committee at the time of the call for abstracts; - Provide three persons to present workshops and be present at the entire National Meeting, for three nights and four days duration; - Provide two Center staff persons to staff a display booth at the National Meeting with information about the Center, its services, and publications for three nights and four days duration; and - Pay for two Center Review Group members to attend the National Meeting each contract year for three nights and four days duration. The COTR shall approve the selection of the two Review Group Members. The contractor shall arrange and pay for their travel, hotel accommodations, per diem, and registration fee. Subtask 5.6 Establish and Convene Review Group The Center shall establish and convene a group of experts from various fields who will provide guidance to Center staff, review Center services and products, and provide advice to the contractor concerning Center operations. Subtask 5.6.1 Select and Establish a Center Review Group The contractor shall establish criteria for the selection of Review Group members in consultation with the COTR. The contractor shall establish policies and procedures for administering the Review Group. Group members who are not Federal employees shall have their travel and incidental expenses covered by the contractor. The contractor shall pay airfare up-front, instead of by reimbursement. The contractor shall make and pay for hotel arrangements and provide per diem for the review group members. The members who are not paid full-time by Federal funds shall be offered an honorarium of $150 per meeting plus up to three days per year for technical review and comments. The contractor shall establish a Review Group of 12 persons to advise the contractor concerning Center operations to support the design, implementation, and evaluation of postsecondary AODV prevention policies, practices, products, and programs. Prospective group members shall be drawn from a wide array of expertise in: special populations; project evaluation; social marketing; media advocacy; knowledge transfer and dissemination; and campus-based substance use prevention programs. The Review Group shall include representatives of or knowledgeable of postsecondary institutions and and representatives of LSRNO and professional associations that are committed to the mission of the Center. The contractor shall prepare a list of 17 individuals (12 plus 5 alternates), a brief summary of each candidate, and a matrix which describes the major content expertise, gender, regional/state representation and racial/ethnic background of each candidate. The contractor shall submit the list, summaries, and resumes or curriculum vita to the COTR six weeks after the effective date of the base year contract. The COTR will review the information and approve 12 members within two weeks. The COTR will ensure that the Review Group is qualified and that the suggested review group meets the requirements for meeting a wide array of expertise as outlined in the above paragraph. The contractor shall invite 12 persons to serve on the Review Group. The contractor shall stagger the terms of individuals serving on the Review Group so those 5 new members are appointed in each option year. In the base year the Review Group shall be established within seven weeks after the effective date of the contract If a member of the Review Group resigns, the contractor shall prepare a list of four candidates for considerations by the COTR. For each individual, the contractor shall prepare the same information required for initial nominees to the group. The COTR will approve a replacement within two weeks. The contractor shall invite the individual selected to serve on the Review Group within one week. The contractor shall submit nominations for replacements to the Review Group within two weeks after the resignation of a Review Group member. Subtask 5.6.2 Convene Review Group Meetings The contractor shall convene two (one night two-day) meetings per year of the Review Group. The dates shall be selected in consultation with the COTR and established no less than eight weeks prior to the date of the scheduled meeting. The contractor shall assure that members receive an agenda and materials for review no later than one week before each meeting. The contractor shall take minutes of each Review Group meeting. A draft and the final minutes shall be submitted to the COTR before distribution to the Review Group members. The contractor shall distribute the minutes within five weeks after the meeting, or within one week of receiving the COTRs comments. A summary of minutes and the contractor's plans to incorporate recommendations of the Review Group shall be delivered to the COTR as part of the next monthly management report following the Review Group meeting. Activities for which participation by the Review Group is sought by the contractor shall include, but are not limited to, providing guidance to the contractor on the development of all plans; reviewing Center publications, suggestions for ED's National Meetings; suggestions regarding the Network; reviewing findings from evaluation and assessment activities; recommending annual and long-term goals and priorities for the Center; and reviewing annual reports. Note: The Review Group does NOT set policy for the operation of the Center. Subtask 5.7 Maintain Web Site The contractor shall continue to maintain and further enhance the Center web site, which has been enthusiastically received and used by the field. The contractor shall provide at a minimum monthly updates to the web to insure current information. The contractor shall propose modifications, changes, and ideas for expansion of information or services on the web. The contractor shall evaluate the usefulness of the web site and provide a short report to the COTR. The contractor shall present the report at the second Center Review Group meeting each year to assess proposed improvements. Subtask 5.8 Transport Government-owned Property to Center At the end of this contract to ensure uninterrupted operation of the Center during a transition period, the new contractor shall arrange for the transfer of all Government-owned property from the incumbent Center to its own location. The new contractor shall arrange with the incumbent for the transfer of property within 45 days after the effective date of the contract. TASK 6 PERFORMANCE MEASUREMENT/MANAGEMENT SYSTEM (PMS) The contractor shall develop and implement in one plan its strategy to provide an integrated management system and performance measures. After the post-award meeting with ED as outlined in subtask 5.2, the contractor shall finalize a plan that establishes a PMS that shall support the project management functions through a series of interrelated activities that include: - Development and use of a work-breakdown structure that defines and organizes contract work; - Use of contract management control systems that facilitate performance measurement within the work?breakdown structure; and - Use of a reporting system to report contract status (see subtask 6.2). Subtask 6.1 Develop and Implement a Plan to Manage the Center The contractor shall ensure that all services and products are of the highest possible quality, maintain standard appearance of all products, and are cost-effective. The contractor in consultation with the COTR, shall twice a year review all visual aids and presentation materials to ensure that they are of the highest professional quality, appropriate to the target audience, and reflect changes in the field. The contractor shall ensure that an objective evaluation, designed and coordination with an outside evaluator, of the Center activities shall be conducted by the eighth month of each year. The evaluation is intended to assist the COTR and the Center in designing and implementing an evaluation plan. The contractor shall gather information from individuals including Center clients, the Center Review Group, and the Network Coordinators. The contractor shall ensure that the evaluator conducts a minimum of four focus groups each year to gather information. The information shall be used for planning needed changes and improvements. Findings from these assessment activities and plans to implement changes shall be described in a report to the COTR and Center Review Group (see subtask 5.7) and in the annual report. The contractor shall include the COTR?s name to all mailing lists. The COTR will review all Center mass mailings, promotional materials, public announcements, or other documents to be released to the public. No articles or press releases shall be released without clearance from the COTR. The contractor shall provide all Center products (including publications) free and limit fees for non-Center produced publications to large quantities agreed upon by ED. The contractor shall provide only limiting fee for services to non-postsecondary institutions and those populations that are not underserved, agreed upon by ED. The contractor shall plan for corporate review and oversight of the project, including administration and fiscal management and control. The contractor shall address it in detail in this subtask and coordinate with task 5 were appropriate. Subtask 6.2 Progress Reports/Process Documentation The contractor shall communicate and work closely with the COTR in all aspects of the procurement by making weekly telephone calls to discuss project problems and progress. The contractor shall write and submit monthly management reports (MMR) within two weeks of the month. The MMR shall be brief and submitted in a timely manner. The contractor shall prepare an annual report on the last month of the contract year in place of the MMR due that month. (see clause on contract reports in Section F). Subtask 6.3 Performance Measures The contractor shall propose performance-based measures in each of the Center?s task plans for the review and approval by the COTR during the post contract award meeting as discussed in subtask 5.2. OPTIONAL TASK 7 PLAN AND CONDUCT TRAINING INSTITUTE The contractor shall develop and implement in one plan its strategy to provide integrated services to ED to implement this optional task. Upon award of the optional task, the contractor shall have a concept development meeting with the COTR and provide an updated timeline and plan for implementation of the task. The purpose of the Training Institute is to provide training and technical assistance for new grantees under the ED grant competitions, or other audiences as identified by the COTR. The purpose of a training institute is to increase the probability of project success and build capacity for project management in the field. Since this Institute has been conducted several times before, the contractor shall consider building on the evaluation efforts and existing forms instead of designing everything from scratch. The contractor shall assist ED in the planning and designing the Training Institute, and provide logistical support. The Institute has been conducted from 1991-1995. The Training Institute shall be held in Washington, D.C. There will be up to 50 participants. ED will be primarily responsible for identifying and selecting trainers and designing the curriculum. The contractor shall help ED design and plan the Institute. The contractor shall be responsible for all logistical support for conducting the Institute. Subtask 7.1 Provide Pre-Institute Support The contractor shall arrange and pay for travel and hotel accommodations for a total of 22 persons (ten trainers, five workshop presenters, three general session speakers, and four consultants) and arrange for payment of per diem and incidental travel. ED will provide a list of these individuals to the contractor.) Two of the ten trainers will be local; one of the three general session speakers will be local. The contractor shall pay honoraria for five workshop presenters at $150 per day and for three general session speakers at an average of $850. The contractor shall confirm all arrangements with the speakers and workshop presenters, no later than two weeks before the meeting. The contractor shall make and pay for travel and hotel arrangements for six individuals, one attendee will be local, to attend a planning meeting of one full day. The meeting shall be in Washington, D.C. The contractor shall make all logistical arrangements and provide support to ED including: - Making all arrangements at the hotel for meeting activities (including on-site registration, support services, refreshments, meals, audio-visual and other aids for presenters); - Preparing and mailing the pre-registration packets; - Conducting pre-meeting and on-site registration; - Mailing training materials (about 100 pages) to trainers about three weeks prior to the Institute with a Training of Trainers agenda; - Conducting a second mailing of about five pages or faxing the information to all trainers; - Assembling and printing up to 50 Training Institute Manuals which shall include the three ring binders. The Manual is approximately 800 pages and requires printed tabs; - Updating the annotated bibliography in the manual. The contractor shall consult with two individuals named by ED who will contribute information to the bibliography. ED will provide the contractor with camera ready copy; - Assembling and printing up to 15 Trainers Handbooks and 15 sets of 30 overheads. The contractor shall make recommendations to ED to refine the most recent Trainers' Handbook and shall implement the changes; - Arrange for five other overhead projectors for two days. - Deliver a final copy of the training manual, handouts, and overheads one-week before the meeting to the CO and COTR. The copies for the meeting shall be delivered to the meeting hotel 48 hours before the meeting. At a minimum, the contractor shall explain and demonstrate how it will: - Design an on-site participant evaluation of the meeting; - Provide evaluation technical assistance in the design and implementation of the evaluation instrument(s); - Design a brief professional development evaluation; - Design a trainers? evaluation of the Institute in order to capture "lessons learned" while being a trainer; - Refine with ED an existing pre- and post-institute test designed to measure changes in participants knowledge; and - Conduct a three-month mail out follow-up survey to all participants and project staff who did not attend the training institute. Subtask 7.2 Provide On-Site and Post-Institute Support The contractor shall provide full meeting support. At a minimum the contractor shall: - Confirm hotel meeting arrangements; - Conduct on-site check-in; - Provide on-site support including copying, faxing, coordinating transportation and activities for out of town participants, updating up to six workgroup rosters, and facilitating workshops; - Conduct and analyze the data from the evaluations within four weeks of administration of the evaluation; and - Prepare a post meeting report with all contract, accounting, rosters, mailing lists, correspondence, handouts, and other meeting related materials in a three ring binder within 4 weeks of the meeting. Deliverables List Legend: M-month; W=week; D=day; EDOC= after effective date of the contract or option year as appropriate; BBOY= before beginning of option year; RC=after receipt of COTR comments; AP=after COTR approves all plans; **=offeror shall propose a due date in its plan. Due dates will be integrated into the schedule upon approval of the contractor?s plan; N/A=not applicable. One copy of each deliverable shall go to the contracting specialist and the remainder to the COTR. Due Date Task # Deliverable Base Yr. 1 Opt Yr.1 Opt. Yr. 2 Opt. Yr. 3 Opt. Yr. 4 1.1 3 Draft Plan in Tech. Proposal 6W BBOY 6W BBOY 6W BBOY 6W BBOY 1.1 3 Final Plan 3W EDOC 2W 2W 2W 2W 1.1 3 Pre-piloted Curriculum(s) ** ** ** ** ** 1.1 3 Post-piloted Curriculum(s) ** ** ** ** ** 1.1 3 Revised Curriculum(s) ** ** ** ** ** 1.2 3 CA surveys (2 times) ** ** ** ** ** 1.3 3 Revised and Newly Developed Publications and Products ** ** ** ** ** 1.3 3 Annotated Bibliography 3M EDOC 3M EDOC 3M EDOC 3M EDOC 3M EDOC 1.3 10 Catalyst Newsletter (3 per year) ** ** ** ** ** 1.4 3 Report to Field on HEC Assessment Activities ** ** ** ** ** 1.4 3 Report on Analysis of Biennial Reviews ** ** ** 2.1 3 Draft Plan in Tech. Proposal 6W BBOY 6W BBOY 6W BBOY 6W BBOY 2.1 3 Final Plan 3W EDOC 2W 2W 2W 2W 2.1 3 Pre-piloted Curriculum(s) ** ** ** ** ** Task # Deliverable Base Yr. 1 Opt Yr.1 Opt. Yr. 2 Opt. Yr. 3 Opt. Yr. 4 2.3 3 Post-piloted Curriculum(s) ** ** ** ** ** 2.3 3 Revised Curriculum (s) ** ** ** ** ** 2.3 3 Revised and Newly Developed Publications and Products ** ** ** ** ** 3.2.3 25 Network Stationary 12/10/98 12/10/99 12/10/00 12/10/01 12/10/02 3.2.4 10 Network Directory 3/1/99 3/1/01 3/1/03 3.2.5 0 Updated Network Mailing List 2/15/99 2/15/01 2/15/03 4 3 Draft Plan in Tech. Proposal 6W BBOY 6W BBOY 6W BBOY 6W BBOY4 2 Final Plan 3W EDOC 2W 2W 2W 2W 4 3 Minutes of Meetings (6) 2W 2W 2W 2W 2W 4 1 Tapes of Meetings (3) 2W 2W 2W 2W 2W 4 3 Short Proceedings (3) 6W 6W 6W 6W 6W 4 3 Literature Reviews 3D 3D 3D 3D 3D 4 3 Major Literature Search 2/15/99 2/15/00 2/15/01 2/15/02 2/15/03 4 Overheads, Signs, Banner 3D 3D 3D 3D 3D 4 3 Draft Key Findings Reports on 10D 10D 10D 10D 10D Emerging Issues 4 3 Final Key Findings Reports on 2W 2W 2W 2W 2W Emerging Issues 4 3 Report on Sr. Administrator Survey ** ** Task # Deliverable Base Yr. 1 Opt Yr.1 Opt. Yr. 2 Opt. Yr. 3 Opt. Yr. 4 5.1 3 Draft in Tech. Proposal 6W BBOY 6W BBOY 6W BBOY 6W BBOY 5.1 3 Final Plans 3W EDOC 2W 2W 2W 2W 5.1 3 Operations and Outreach Timeline 1W after AP 1W after AP 1W after AP 1W after AP 1W after AP 5.3 3 Toll Free Line Staffing Plan 2W after EDOC 5.4 List of Links Annually 5.6.1 3 Proposed Review 6W after EDOC 6W BBOY 6W BBOY 6W BBOY 6W BBOY Group Members 5.6.2 3 Agenda/Material for Review 1W before meeting 1W before 1W before 1W before 1W before Group Meeting meeting meeting meeting meeting 5.7 3 Web Report ** ** ** ** ** 6.1 3 Draft Plan In Tech. Proposal 6W BBOY 6W BBOY 6W BBOY 6W BBOY 6.1 3 Final Plan 3W EDOC 2W 2W 2W 2W 6.2 3 Monthly Management Report 2W after each month 2W after 2W after 2W after 2W after each month each month each month each month 6 3 Annual Report 9/29/99 9/29/00 9/29/01 9/29/02 9/29/03 7 3 Draft Plan (after award of option) 14 D 14 D 14 D 14 D 14 D 7 3 Final Plans 2W 2W 2W 2W 2W 7 50 Training Institute Manuals ** ** ** ** ** 7 15 Trainer Handbooks ** ** ** ** ** 7 15 Sets of Overheads ** ** ** ** ** 7 3 Post Meeting Report 4W 4W 4W 4W 4W after meeting after meeting after meeting after meeting after meeting 6