US Department of Education Principal Office Functional Statements
Office of Federal Student Aid

Functional Statements > Federal Student Aid

E. Chief Information Officer

The Chief Information Officer (CIO) has primary responsibility for promoting the effective use of technology to achieve FSA's strategic objectives through sound technology planning and investments, integrated technology architectures and standards, effective systems development and production support. CIO core business functions and processes include:

In addition, the CIO front office also manages the integration of all business process re-engineering and systems implementations across the enterprise to ensure that the developed and deployed capabilities align with the enterprise business architecture and meet Federal Student Aid's performance goals. Integration activities include: developing and maintaining the enterprise vision, sequencing plan, and related integration artifacts and coordinating and tracking integration activities.

Application Development Group

The Application Development Group is responsible for full life cycle development of mainframe and distributed applications for FSA, in support of the channels and functional areas. Providing a suite of online services and information to meet the specific needs and interests of the student financial aid community by using the technology of the Internet and other electronic functions and processes to reduce costs, cycle time, and paperwork. Identifying opportunities to develop innovative tools and services to improve customer service, reduce the overall cost of delivering student aid, and improve employee satisfaction. Specifically, Application Development:


Enterprise IT Management Group

Enterprise IT Management Group is responsible for providing enterprise-wide technology planning and oversight, development and maintenance of technology architecture, development and promulgation of technology standards, and providing the necessary processes and discipline to ensure that FSA is investing in and using information technology wisely. Enterprise IT Management performs the following major functions and activities in coordination with ED/CIO:

Technology Planning:

Technology Architecture:

Technology Standards:


Enterprise IT Services Group

Enterprise IT Services Group is responsible for planning, managing, operating, and maintaining FSA’s development, test, and production environment technical infrastructure, including the Virtual Data Center, and FSA internet and intranet infrastructure. Enterprise IT Services performs the following major functions and activities in coordination with ED/OCIO:

FSA Web Master:


Data Center:

Operations & Scheduling:


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Last Modified: 04/02/2009