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Developing Effective Grievance Procedures


An important element of prevention and local solutions is the implementation of effective procedures for addressing civil rights complaints and grievances. Federal law requires that such procedures be established under Title IX, Section 504, the ADA and the Age Discrimination Act. Developing, publicizing and effectively implementing the procedures gives students and parents an avenue to address concerns at the local level. OCR encourages the use of internal grievance procedures and where such procedures meet OCR's investigative standards, OCR will generally defer to the results reached, where the process provided for fair consideration of the grievance.

Federal Grievance Procedure Requirements

Last Modified: 01/10/2020