Contact Us & General Inquiries

On this page:

Telecommunication Relay Services (TRS)

If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

Notice of Language Assistance

The Department offers language assistance in more than 170 languages, including

English | español | 中文: 繁體版 | Việt-ngữ | 한국어 | Tagalog | Русский

General inquiries, and Questions About the Department (ED) or Education Policy

Information Resource Center

Call: 1-800-USA-LEARN (1-800-872-5327)
202-401-2000 in the D.C. metropolitan area

Speakers available in Spanish and more than 170 languages.

Frequently Asked Questions


Preguntas y respuestas frecuentes

Mailing address

U.S. Department of Education
400 Maryland Avenue, SW
Washington, D.C. 20202

State Contacts — for state education questions

Education agencies in your state, including:

  • State Department of Education
  • Higher Education Agency
  • Special Education Agency
  • Adult Education Agency

Visit: State Contacts and Information

Financial Aid Information

Federal Student Aid Information Center

  • Information about federal student aid programs
  • help with completing the Free Application for Federal Student Aid
  • general information about your current federal student loans
  • loan consolidation

Call: 1-800-4FED-AID (1-800-433-3243) or
TTY: 1-800-730-8913
Spanish speakers are available (se habla español).

Default Resolution Group

  • Borrowers whose loans are in default
  • Debt collection services
  • Wage or tax refund garnishment

Call: 1-800-621-3115

Additional InformationVisit: Federal Student Aid Contact Us

Fraud, Waste & Abuse

The Office of the Inspector General (OIG) investigates fraud, waste, or abuse involving:

  • federal student aid funds
  • lending institutions and collection agencies
  • Department of Education funds or programs (and funding recipients)
  • contractors or employees

Anyone knowing of such fraud, waste, or abuse should contact us.

Complaints may be submitted anonymously via

Questions? Call: 1-800-MIS-USED (1-800-647-8733)

Research & Statistics

The National Library of Education in the Institute of Education Sciences maintains education statistics and education research information.

Call: 202-205-5015.

Educational Resources Information Center (ERIC), a digital library of education research and information.

Call 1-800-LET-ERIC (1-800-538-3742)

Civil Rights Hotline

Report education discrimination on the basis of race, sex, disability, & more to the Office for Civil Rights (OCR)

Request information on civil rights compliance programs, procedures for filing discrimination complaints.

Request access to civil rights regulatory and policy documents.

Call: 1-800-421-3481 or Telecommunication Relay Services (TRS)
Visit: The OCR Contact Us page for the enforcement office serving your area or use the OCR Electronic Complaint Form.

Submitting CRDC Data Quality Concern

Civil Rights Data Collection (CRDC) is a mandatory biennial collection of district-and school-level data.

Access CRDC data at

Submit a CRDC data quality concern: email ocrdata@ed.govand include “CRDC Data Quality Concern” in subject heading.

Our Locations

The Department is headquartered in Washington, D.C.:


Lyndon Baines Johnson (LBJ)
Department of Education Building
400 Maryland Ave, SW
Washington, DC 20202

Potomac Center Plaza (PCP)
550 12th Street, SW
Washington, DC 20202

Union Center Plaza (UCP)
830 1st Street, NE
Washington, DC 20202

Last Modified: 06/08/2023