A r c h i v e d  I n f o r m a t i o n

The Teacher's Guide to the U.S. Department of Education - September 2000

Toll-Free Information Phone Numbers

800-USA-LEARN Telephone Bank-The Information Resource Center (IRC) is the public service component of the GOALS 2000 project. The IRC provides referrals, answers questions on Department of Education initiatives and disseminates information and publications to the public on an array of education issues.

Departmental Locator-The Department's Personnel Locator serves as the telephone and office directory and can be reached at 800-USA-LEARN or 202-401-2000 within the Washington, D.C., metro area.

National Library of Education (OERI Information Office)-The Office of Educational Research and Improvement maintains a toll-free telephone line staffed by trained information specialists who field more than 40,000 requests a year for information and publications. Teachers can call this number for information about education statistics, education research information and OERI publications. The number is 800-424-1616 or 202-205-5015 within the Washington, D.C., metropolitan area.

ACCESS ERIC-The OERI funds the Educational Resources Information Center (ERIC), a national information network of clearinghouses. ERIC has the world's largest education database, which contains more than 775,000 citations to documents and journal articles. The database and ERIC document collections are housed in about 3,000 locations worldwide. To find out more about ERIC, call ACCESS ERIC at 800-LET-ERIC.

Financial Aid Information-The U.S. Department of Education explains how to apply for student financial aid, as well as the current status of any given student's financial aid package. The toll-free number is 800-433-3243.

Office for Civil Rights-The Office for Civil Rights collects all of its civil rights policy documents in a Policy Codification System. To ensure the broadest possible dissemination of policy documents, the Office for Civil Rights has a toll-free Policy Information Line, which enables anyone to call to request a copy of any civil rights policy document. The telephone number is 800-421-3481. To report suspected civil rights violations, call Jerelyn Berry at 202-205-5413.

Office of the Inspector General-The OIG provides a hotline for individuals to call to report instances of fraud, waste or abuse involving Department of Education funds or programs. Anyone having such knowledge can make a confidential call to 800-MIS-USED.

Schools Without Drugs-Various drug abuse prevention materials, including Growing Up Drug Free: A Parent's Guide to Drug Prevention and Schools Without Drugs are available at 800-624-0100 (in the D.C. area, the number is 202-260-3954).

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