Archived Information

Management Systems Improvement Group (MSIG)

Contacts

Name		E-mail Address	Phone
Ann Manheimer-Director		Ann.Manheimer@ed.gov	202-401-8799
Pauline Scott		Pauline.Scott@ed.gov	202-260-8977
Chris Creamer		Chris.Creamer@ed.gov	202-401-2132
Jane Osborne		Jane.Osborne@ed.gov	202-401-0917
Andrew Sourlis		Andrew.Sourlis@ed.gov	202-401-8530
Heather Noiwan		Heather.Noiwan@ed.gov	202-401-8189
Carmen Lopez		Carmen.Lopez@ed.gov	202-401-8548

Services Available from the
Management Systems Improvement Group

Organizational Improvement	Technology Applications
--Benchmarking --Department of Education Issue Forums --Re-engineering/Process Improvement	--Develop and implement technology applications to streamline administrative processes --On-line Survey Tools

Analysis	Marketing and Customer Service
--Office of Management Government Perfor- mance and Results Act (GPRA) Activities --Exit Surveys --Workforce Profiles --Evaluation of Management Innovations	--Office of Management Informational Materials --Office of Management Newsletter --MSIG Informational Materials --Customer Communications Representative Activities --Best Practices

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This page last updated March 21, 2003 (ck)

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