Statement of Work RFP-HS97-0170 Technical Support for the Department of Education's Initiative to Link Research and Practice to Improve Results for Individuals with Disabilities Division of Research to Practice Office of Special Education Programs I. Introduction Purpose of the Procurement The U.S. Department of Education (ED), Office of Special Education Programs (OSEP), Division of Research to Practice (DRP) requires technical support under the Individuals with Disabilities Education Act (IDEA) (P.L. 101-456). This Task Order Contract shall be established for six functional tasks: 1) strategic program planning and management; 2) policy assessments; 3) program assessments; 4) communication of research; 5) management services for conferences and meetings; and (6) performance management systems. Background The U.S. Department of Education (ED), Office of Special Education Programs (OSEP), Division of Research to Practice (DRP), previously the Divisions of Innovation and Development, Personnel Preparation, and Education Services, is the principal unit in the Department of Education responsible for supporting the advancement, access, and use of research to improve practices, programs, and policies for educating infants, toddlers, children, and youth with disabilities. Senior department officials, U.S. Congress, and the public use the results from the discretionary programs in special education policy making, program design and program implementation. The Department's officials include the Assistant Secretary for the Office of Special Education and Rehabilitative Services; Director, Office of Special Education Programs; Undersecretary of the U.S. Department of Education, including Planning and Evaluation Services and Policy and Budget Office. Other audiences include state and local educational agency officials, OSEP state monitoring and improvement teams, researchers, professional and advocate organizations, teacher unions, and persons throughout the U.S. committed to educating individuals with disabilities. Through its discretionary and formula programs, authorized under the IDEA, Congress has charged the OSEP to improve results for children with disabilities and their families. Over the last five years, the OSEP has piloted innovative strategies for linking research to practice and policy audiences under Contract Number HS92017001. The major activities have included strategic program planning and evaluation, synthesizing a professional knowledge base, and providing access to and support for the use of the knowledge base. The Agency has used several strategies: (1) using opinion leader polls and focus groups to develop communication messages and understand the readiness of the audiences; (2) reaching out to audiences by building strategic allies and networks of researchers and practitioners; (3) communicating with the media; (4) using expert panels for refining research management strategies such as peer review processes; (5) synthesizing and summarizing research and practice knowledge; (6) providing technical assistance to grantees to work with the media; (7) working with editorial boards to develop user friendly products to meet audience needs; (8) visiting sites to document best practices and programs; and (9) setting forth strategic program plans, goals, and processes for discretionary programs that builds momentum with stakeholders to reach program goals and informs future initiatives. Currently, DRP is responsible for research, demonstrations, technical assistance, training, outreach, and dissemination activities for improving results for infants, toddlers, children, and youth with disabilities and their families. OSEP/DRP requires the services of a contractor to assist the agency to achieve greater impact from its research investments. To achieve this goal, DRP sets forth three objectives: 1) to advance the knowledge base; 2) to produce credible information from research and practice knowledge; and 3) to create accessible and useable products and events for supporting audiences to improve special education practices and policies. The Contractor shall assist the DRP to achieve these goals through sis recurring activities: 1) strategic program planning and management; 2) policy assessments; 3) program assessments; 4) communication of research; 5) management services for conferences and meetings; and (6) performance management systems. This technical support is required during a 12-month period with four 12-month option periods. Authorization The authorization for this procurement is contained in Parts B-Section 618, C,D,E,F,G of Public Law 94-142, Individuals with Disabilities Education Act (IDEA), as amended by Public Law 101-476. II. Scope of the Contract Task Orders. Four task orders are included as attachments to this statement of work. Types of Task Order Activities. All work performed by the Contractor shall be specified in individual task orders. Six general types of activities shall be conducted under this Task Order Contract. They follow. Activity 1: Strategic Program Planning and Management In Section 610 of the 1990 reauthorization of IDEA, Congress required that a systematic process for developing program goals, objectives, strategies, and priorities for the discretionary programs be established by the OSEP. The Contractor shall design and implement a process to build a Strategic Agenda that results in: a) advancing the knowledge base on educating infants, toddlers, children, and youth with disabilities; b) meeting the compelling needs of infants, toddlers, children, and youth with disabilities and their families; c) linking research results with decision makers, teacher educators, teachers, families, consumers, and advocates at national, state, and local levels; and d) building commitment of stakeholder, both internal and external to OSEP, to use the Strategic Agenda as a means for improving results for infants, toddlers, children, and youth with disabilities. The Contractor shall design and implement this strategic planning process to link the discretionary programs into a clear, compelling, and measurable research to practice strategic agenda. The Contractor shall design and implement this strategic planning process that supports DRP to meet the requirements authorized under the Government Performance and Results Act (GPRA). Additionally, the management of discretionary programs affects the progress of the programs for meeting its legislative intent and strategic goals. Management of a research program may include processes for soliciting, reviewing, and awarding grants; analyzing patterns of investment strategies; and developing databases for tracking progress of initiatives and project performance. The Contractor shall conduct analyses of past solicitations, peer review process, evaluation criteria, and grant application procedures. Research management also focuses on the patterns of investment strategies. These patterns might include: a) offering research, demonstrations, outreach competitions; b) supporting multiple investigators under small monetary awards, supporting one investigator under one large award, or multiple awards with a cross site research design; or c) offering field initiated competitions across research, training, and technical assistance to support the market place to link research and practice. The Contractor shall conduct analyses of funding patterns to determine the effectiveness of various investment strategies for advancing a knowledge base, for meeting the needs of infants, toddlers, children, and youth with disabilities and for linking the advances with practice and policy. In a typical strategic program plan task order, the Contractor shall design a planning approach; implement the approach; identify confirm, and support internal and external stakeholders to contribute to the approach, brief officials, prepare report and supporting materials. In a typical research management task order, the Contractor shall design the analyses, implement the analyses, brief officials on the findings, and prepare a report on the findings. When implementing strategic planning activities, the Contractor shall make materials accessible to the deaf, hard-of hearing, blind, and low vision participants and meetings accessible to all individuals with disabilities. Types of Deliverables: The Contractor shall prepare background papers, draft and final reports, briefings, and program support and training materials. Activity 2: Policy Assessment Policy assessments are quick turnaround analyses of major policy issues receiving active consideration by the Director of the DRP. These assessments contribute directly to internal discussions on budgetary, legislative and program modification decisions, provides background analysis and support for major initiatives of the Administration, Congressional requests, and occasionally produces the information base for Congressionally-mandated reports. Policy assessments are focused broadly and prospectively on emerging issues and changing policy directions. Because timeliness of information is critical to policy assessments, the Contractor shall typically analyze current information and existing databases and may collect limited data from fewer than nine individuals. In a typical Task Order on policy assessment, the Contractor shall develop policy issue framework; prepare data collection and analysis plan; organize, analyze and summarize data; brief department officials; and report findings. The Contractor shall prepare these policy assessments responses within a 1-15 day turnaround time. Specific work requests shall be issued for all work under Activity 2 of this task ordering contract. Work request may only be made by the COTR or the Contracting Officer. As a minimum, each specific Work Request shall contain the following: Work requests will be issued on an as-needed basis over a 12 month period. Using the Work Request form, the COTR or CO will direct the Contractor to conduct one or all of the four types of activities. At a minimum, each specific Work Request shall contain the following: o A control number; o A description of the specific work required in relation to the task order statement of work; o The deliverables that are required; o The due date, which shall not exceed 15 working days. o A not-to-exceed number of hours for each labor category and other direct costs. The Contractor shall be required to submit a copy of each work request with the completion date, along with their invoice, in order to be paid for that request. Work requests are subject to the terms and conditions of this task order contract. Types of Deliverables: The Contractor shall prepare issue and discussion papers, reports summarizing state of knowledge or describing current practice on particular topics; reports on identifying current knowledge gaps; preparation of data tables and summary analyses; and briefings for senior officials. The Contractor shall provide deliverables to DRP in hard copy and, if applicable, IBM-compatible microcomputer diskettes and electronic files suitable for use on DRP's microcomputers. Activity 3: Discretionary Program Assessments Assessments of discretionary programs focus on the programs authorized under IDEA and defined issues or problems for meeting the needs of children with disabilities and their families. Senior Officials will use results from program assessments: a) to understand what progress is being made towards meeting the legislative mandates of the program and the goals specified in the strategic agenda, and b) to decide upon program changes or modifications or a need for further assessment. Program assessments may produce feasibility designs with optional technical design solutions, identify successful practices and sites or preliminary data on the effectiveness of a program, conduct historical analyses of programs, synthesize research from program investments, design instruments, and implement program assessment designs. Because of the nature of the programs, the studies may include both quantitative and qualitative evaluation approaches. When designing and conducting program assessments typically, the Contractor shall use existing data sources including document reviews, research literature, and trade journals and mass media; and collect data from fewer than nine individuals or programs. The Contractor shall use telephone contacts, site visits, expert panels, focus groups and work groups from fewer than nine individuals to obtain information for the program assessment. When conducting site visits and telephone interviews, the Contractor shall develop a methodological plan including site visit plan, protocols, analyses of individual and across sites, and report(s) on findings. When expert panels, working groups, and focus groups are convened, the Contractor shall develop a discussion protocol for the meeting, invite members, arrange meeting logistics, convene the meeting, report on meeting outcomes, and, when specified in the task order, develop information products. In a typical Task Order on program assessment, the Contractor shall develop a conceptual framework for the assessment, conduct literature review and data base analysis, report on findings and recommend options for collecting additional data on site, through telephone or work group discussions; develop data collection and analysis plan, develop instruments, collect data, analyze data, brief and report findings to Division officials. Types of Deliverables: The Contractor shall prepare concept papers, supporting materials, syntheses, bibliographies, draft and final reports, information displays and graphics, and briefings. The Contractor shall provide deliverables to DRP in hard copy and, if applicable, IBM-compatible microcomputer diskettes and electronic files suitable for use on DRP's microcomputers. Activity 4: Communication of Research Linking research to practice and policy is a compelling and necessary goal for achieving better results for children with disabilities and their families. Yet, often research and evaluation findings are isolated from everyday special education practices and policies. Through this activity, the Contractor shall develop and use innovative communication approaches to coordinate and link individuals and organizations with research and researchers nationally and regionally. The Contractor shall use approaches to support audiences to not only consider and review new findings and information, but to ultimately act upon the information to benefit children with disabilities and their families. The Contractor shall design the activities to support the U.S. Department of Education in linking with (a) professional and parent associations, education, other human service agencies, and business to define and clarify issues or launch communication initiatives and (b) researchers, policy makers, families, businesses, and practitioners to exchange research findings and practices. In some instances, the Contractor shall provide technical support to grantees to synthesize and communicate findings from several projects with a similar focus. The Contractor shall demonstrate an understanding of the Department of Education guidelines, regulatory, and legislative requirements for product development, both print and video, and for convening events. In a typical communication Task Order, the Contractor shall conduct market analyses, develop communication plans, create strategic alliances, develop communication messages, create information and communication products to link audiences, provide communication and synthesis technical assistance, and disseminate products. The Contractor shall make the communication products and events accessible to persons who are deaf or hard-of-hearing, blind or with low-vision and to persons with physical disabilities. Types of Deliverables: The Contractor shall prepare reports, convene events, and develop information products. The Contractor shall provide deliverables to DRP in hard copy and, if applicable, IBM-compatible microcomputer diskettes and electronic files suitable for use on DRP's microcomputers. Activity 5: Management Services for Conferences and Meetings At times, needed information for policy and program discussions must be obtained from a wide variety of sources within and outside of the Federal Government. In these instances, it is sometimes necessary to organize conferences or meetings that bring together department officials and outside experts to share knowledge and/or different perspectives on the particular issues; to disseminate information on OSEP/DRP issues and decisions to persons both within and outside of government; and to convene grantees for exchange of information. In a typical Task Order for conference planning and management services, the Contractor shall develop conference plans and procedures; develop conference agenda; develop conference technical materials; manage all conference logistics; and manage conference communications, including assistance with public relations to develop and implement an outreach strategy; provide technical expertise in preparation of papers and meeting materials, and develop a summary of conference/meeting results. The Contractor shall make all materials and events accessible to persons with disabilities. Types of Deliverables: The Contractor shall provide a list of participants, program agenda, background papers and briefing books, participant materials, and follow-up materials. The Contractor shall provide deliverables to DRP in hard copy and, if applicable, IBM-compatible microcomputer diskettes and electronic file suitable for use on DRP's microcomputers. Activity 6: Performance Measurement System (PMS) The Contractor shall establish a Performance Measurement System (PMS) that shall support the project management functions throughout the contract through a series of interrelated activities that include: a. Development and use of work-breakdown structures that define and organize contract work; b. Use of contractor management control systems that facilitate performance measurement within the work- breakdown structure, and; c. Use of a reporting system to report contract status. The Contractor shall report the information generated through the PMS in the monthly Administrative Report. III. Types of Deliverables 1. Briefings. The Contractor shall provide briefings to the Contracting Officer's Technical Representative (COTR) and other Department of Education (ED) staff on the status of work under each task order. The Contractor shall conduct briefings to apprise ED staff of analyses. The Contractor shall conduct most briefings by telephone, but some task orders may require on-site briefings at the Department of Education. The Contractor shall provide appropriate materials for the briefing at the briefing (e.g. report summaries, overhead transparencies). Each task order statement of work shall specify the number, types of briefings required, and when required. 2. Draft Final Reports. The Contractor shall summarize in a draft final report all work performed under each task order shall be summarized. The Contractor shall submit a draft final report for review and approval by the COTR and by any other reviewers or panel of experts selected by the COTR. The Contractor shall submit two copies to the COTR, unless otherwise specified in the task order. The COTR shall provide comments to the contractor within 30 calendar days of receipt of the draft final report. For less complex task orders, the COTR may provide the comments more quickly. (The time shall be specified in each task order statement of work.) 3. Final Reports. The Contractor shall revise the draft final report to incorporate the comments supplied by the COTR and final report shall be submitted not later than 30 calendar days after the Contractor receives comments from the COTR. The Contractor shall submit one copy of the final report to the Contracting Officer (CO) and 5 copies shall be submitted to the COTR. 4. Bibliographies. The Contractor shall prepare bibliographies consistent with the American Psychological Association (APA) style manual unless otherwise specified in the task order. The task order shall specify whether the deliverable is to be a bibliography or annotated bibliography. The Contractor shall submit one copy of the final bibliography to the CO and 5 additional copies to the COTR. 5. Syntheses. The Contractor shall prepare syntheses in accordance with a conceptual framework as proposed by the Contractor in response to each task order statement of work and approved by the COTR. The Contractor shall submit syntheses in accordance with the task order schedule of deliverables for draft and final products. The COTR shall provide comments to the contractor within 30 calendar days of receipt of the draft syntheses. For less complex task orders, the COTR may provide the comments more quickly. (The time shall be specified in each task order statement of work.) The Contractor shall submit one copy of the syntheses to the CO and 5 copies to the COTR. 6. Issue and Concept Papers. The Contractor shall prepare issue and concept papers in response to each task order statement of work and approved by the COTR. The Contractor shall submit an issue or concept paper in accordance with the task order schedule of deliverables for draft and final products. The COTR shall provide comments to the contractor within 30 calendar days of receipt of the draft paper. For less complex task orders, the COTR may provide the comments more quickly. (The COTR will specify in each task order statement of work.) The Contractor shall submit one copy of the final paper to the CO and 5 copies to the COTR. 7. Information Products. The Contractor shall prepare information products, including print, electronic, and video formats, for use by the COTR and other specified target audiences to communicate background information; communicate research findings; strategic program agendas; project/portfolio findings; and competition results. The Contractor shall produce the information products in accordance with goals of the initiative proposed by the Contractor in response to each task order statement of work and approved by the COTR. The Contractor shall obtain the necessary U.S. Department of Education clearances. The Contractor shall submit the information products to the COTR in accordance with the task order schedule of deliverables for draft and final products. The COTR shall provide comments to the Contractor within 30 calendar days of receipt of the draft information report. For less complex task orders, the COTR may provide the comments more quickly. (COTR will specify in each task order statement of work.) The Contractor shall submit one copy of the final information products to the CO and 5 copies to the COTR. 8. Information Displays and Graphics. Under some task orders, the Contractor shall produce charts, slides, or overhead transparencies to supplement reports, syntheses, briefings, and information products. The Contractor shall submit these information displays in draft form for review and approval by the COTR prior to their final preparation. 9. Program Support and Training Materials. The Contractor shall prepare program support and training materials in accordance with the goals of the initiative proposed by the Contractor in response to each task order statement of work and approved by the COTR. The Contractor shall submit materials in accordance with the task order schedule of deliverables for draft and final products. The COTR shall provide comments to the contractor within 30 calendar days of receipt of the draft materials. For less complex task orders, the COTR may provide the comments more quickly. (The time shall be specified in each task order statement of work.) IV. Reporting Requirements The Contractor shall submit a monthly administrative report within ten working days at the end of each month during which a task order is in effect. The Contractor shall include in the monthly administrative report the following: 1. a list of the progress attained, problems that have been resolved or are in need of resolution, and a list of the work to be performed during the next monthly reporting period; 2. a manpower report prepared and signed by the Project Director, summarizing actual personnel assignments for the month just completed, showing for each named individual the hours charged by task, and a projection of personnel assignments for the following month; 3. an exhibit of expenditures segregating project costs by individuals and task orders. V. Staffing During the performance of this contract, qualifications of replacement personnel must equal or exceed the qualifications stated for each labor category. The Contractor shall submit resumes of all replacement or additional personnel to the CO for approval. The approval or disapproval of additional personnel shall be based upon the personnel qualifications and experience requirements of the contract. The Contractor shall append vitae for all key personnel, limit vitae to 3 pages each, emphasize areas directly relevant to the work statement, specify time commitments of staff to other projects, both Federal and non-Federal, and submit an organizational chart.