U.S. Department of Education: Promoting Educational Excellence for all Americans

Integrated Support Service (ISS)

Exhibit 300: Capital Asset Plan and Business Case Summary
Part I: Summary Information And Justification

Section A: Overview

  1. Date of submission: May 30, 2008
  2. Agency: 018
  3. Bureau: 14
  4. Name of this Capital Asset: Integrated Support Service (ISS)
  5. Unique Project (Investment) Identifier: 018-14-01-01-01-1040-00
  6. What kind of investment will this be in FY2010? Operations and Maintenance
  7. What was the first budget year this investment was submitted to OMB? FY2001 or earlier
  8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap: Integrated Support Services (ISS) was undertaken to integrate disparate systems into a single integrated financial management solution for the Department- EDCAPS. Before EDCAPS there were separate systems for grants, contracts, purchase orders, travel, and accounting. These systems didn't communicate with each other and required many manual processes and duplicate data entry. This resulted in inefficiencies, out of balance systems, and generally poor financial management capability. EDCAPS, in a first for government agencies, was able to tie these systems together resulting in: Decreased data entry requirement; More efficient business processs; Reduced paper processes; Reduced number of "cuff systems"; Improved financial system reporting capabilities; More accurate information; Increased system availability; Improved system performance; Improved financial management controls; and Faster processing of payment requests. ISS is not a system but a bundle of services that support all the EDCAPS systems (CPSS, GAPS, FMSS, TMS). EDCAPS support is primarily provided under a single fixed price contract. ISS was created to fund those parts of the contract that benefit all EDCAPS systems but were not directly attributable to them. This includes contractor project management and administration, database administration, system architecture planning and support, configuration management support, application and integration testing, and help desk and training support. In addition, ISS contains funding for hardware, hardware support (break/fix), software, and software support (updates and bug fixes), that are part of the overall EDCAPS infrastructure and critical to maintaining a reliable system.
  9. Did the Agency's Executive/Investment Committee approve this request? yes
    1. If "yes," what was the date of this approval? Jun 14, 2007
  10. Did the Project Manager review this Exhibit? yes
  11. Contact information of Program/Project Manager?
    1. What is the current FAC-P/PM (for civilian agencies) or DAWIA (for defense agencies) certification level of the program/project manager? Senior/Expert/DAWIA-Level 3
  1. Has the agency developed and/or promoted cost effective, energy efficient and environmentally sustainable techniques or practices for this project. yes
    1. Will this investment include electronic assets (including computers)? yes
    2. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only) no
      1. If "yes," is an ESPC or UESC being used to help fund this investment? [Not answered]
      2. If "yes," will this investment meet sustainable design principles? [Not answered]
      3. If "yes," is it designed to be 30% more energy efficient than relevant code? [Not answered]
  2. Does this investment directly support one of the PMA initiatives? yes
    Expanded E-Government
    Financial Performance
    1. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? ISS provides the services and hardware/software platform to ensure that the EDCAPS systems continue to work together reliably as an integrated financial management system as they evolve and improve. An integrated system improves internal controls and overall data accuracy by reducing the number of data input points. As tangible evidence of these improvements, the Department continues to get clean audit opinions, and maintain its "Green" rating on OMB's scorecard for financial management.
  3. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)? (For more information about the PART, visit www.whitehouse.gov/omb/part.) no
    1. If "yes," does this investment address a weakness found during a PART review? [Not answered]
    2. If "yes," what is the name of the PARTed program? [Not answered]
    3. If "yes," what rating did the PART receive? [Not answered]
  4. Is this investment for information technology? yes

For information technology investments only:

  1. What is the level of the IT Project? (per CIO Council PM Guidance) Level 2
  2. In addition to the answer in 11(a), what project management qualifications does the Project Manager have? (per CIO Council PM Guidance) (1) Project manager has been validated as qualified for this investment
  3. Is this investment or any project(s) within this investment identified as "high risk" on the Q4-FY 2008 agency high risk report (per OMB Memorandum M-05-23)? no
  4. Is this a financial management system? no
    1. If "yes," does this investment address a FFMIA compliance area? [Not answered]
      1. If "yes," which compliance area: [Not answered]
      2. If "no," what does it address? [Not answered]
    2. If "yes," please identify the system name(s) and system acronym(s) as reported in the most recent financial systems inventory update required by Circular A-11 section 52 [Not answered]
  5. What is the percentage breakout for the total FY2010 funding request for the following?
Hardware 8
Software 11
Services 82
Other 0
  1. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities? n/a
  2. Contact information of individual responsible for privacy related questions:
   
   
   
   
  1. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval? yes
  2. Does this investment directly support one of the GAO High Risk Areas? no

Section B: Summary of Spending

  1.  

Table 1: SUMMARY OF SPENDING FOR PROJECT PHASES
(REPORTED IN MILLIONS)
(Estimates for BY+1 and beyond are for planning purposes only and do not represent budget decisions)
  PY-1 and earlier PY 2008 CY 2009 BY 2010 BY+1 2011 BY+2 2012 BY+3 2013 BY+4 and beyond Total
Planning: 0 0 0 0          
Acquisition: 0 0 0 0          
Subtotal Planning amp; Acquisition: 0 0 0 0          
Operations & Maintenance: 63.73 8 9.542 8.92          
TOTAL: 63.73 8 9.542 8.92          

Government FTE Costs should not be included in the amounts provided above.
Government FTE Costs 14.44 1.8 1.89 1.98          
Number of FTE represented by Costs: 15 15 15 15          
  1. Will this project require the agency to hire additional FTE's? no
    1. If "yes", How many and in what year? [Not answered]
  2. If the summary of spending has changed from the FY2009 President's budget request, briefly explain those changes: In FY09 we are requesting an additional $1.137M to for maintenance of equipment purchased by Perot to accomodate the expansion of the Direct Loan program and $85,000 for travel required by the EDUCATE move of the ED Data Center to Texas and the Disaster Recovery Facility to Kentucky. This will require up to four people to travel to these locations for four to six weeks to completely build and configure the systems. In FY10, there is a decrease attributable to the completion of the EDUCATE move, which is a one time expense, and decreases in contractor support costs. However, the majority of the savings are offset by increases in hardware and software maintenance costs.

Section D: Performance Information

Performance Information Table
Fiscal Year Strategic Goal(s) Supported Measurement Area Measurement Grouping Measurement Indicator Baseline Target Actual Results
2004 Cross-goal Strategy on Management Mission and Business Results Higher Education Percentage of grant applications submitted electronically (for programs participating) 23% Increase to 25% 37%
2004 Cross-goal Strategy on Management Customer Results Customer Satisfaction Customer service survey results Score of 3 out of 5 Increase to 4 out of 5 4
2004 Cross-goal Strategy on Management Processes and Activities Financial Management Clean audit opinion Financial Maintain clean opinion Clean opinion received
2004 Cross-goal Strategy on Management Technology Service Availability Percentage of time EDCAPS platform is available to customers during regular operating hours 98% Increase to 99% 99%
2005 Cross-goal Strategy on Management Mission and Business Results Higher Education Percentage of grant applications submitted electronically (for programs participating) 37% Increase to 40% 73%
2005 Cross-goal Strategy on Management Customer Results Customer Satisfaction Monthly customer service survey results Score of 4 out of 5 Increase to 5 out of 5 4.1
2005 Cross-goal Strategy on Management Processes and Activities Financial Management Clean audit opinion Clean Maintain clean opinion Clean
2005 Cross-goal Strategy on Management Technology Service Availability Percentage of time EDCAPS platform is available to customers during regular operating hours 99% Increase to 99.5% 99%
2006 Cross-goal Strategy on Management Mission and Business Results Higher Education Percentage of grant applications submitted electronically (for programs participating) 73% Increase to 80% 74%
2006 Cross-goal Strategy on Management Customer Results Customer Satisfaction Monthly customer service survey results 4.1 out of 5 Increase to 4. 5 out of 5 4
2006 Cross-goal Strategy on Management Processes and Activities Financial Management Clean audit opinion Clean audit Maintain clean audit Clean Opinion Received
2006 Cross-goal Strategy on Management Technology Availability Percentage of time EDCAPS platform is available to customers during regular operating hours 99% Increase to 99.5% 99%
2007 Cross-goal Strategy on Management Mission and Business Results Higher Education Percentage of grant applications submitted electronically (for programs participating) 74% Increase to 80% 78%
2007 Cross-goal Strategy on Management Customer Results Customer Satisfaction Monthly customer service survey results Score of 4 out of 5 Increase to 4. 5 out of 5 4.2
2007 Cross-goal Strategy on Management Processes and Activities Financial Management Clean audit opinion Clean audit Maintain Clean audit Clean Opinion Received
2007 Cross-goal Strategy on Management Technology Service Availability Percentage of time EDCAPS platform is available to customers during regular operating hours 99% Increase to 99.5% 99.1%
2008 Cross-goal Strategy on Management Mission and Business Results Higher Education Percentage of grant applications submitted electronically (for programs participating) 78% Increase to 80% 77%
2008 Cross-goal Strategy on Management Customer Results Customer Satisfaction Monthly customer service survey results Score 4.2 out of 5 Increase to 4.5 out of 5 3.6
2008 Cross-goal Strategy on Management Processes and Activities Financial Management Clean audit opinion Clean Audit Maintain clean audit Results available 12/2008
2008 Cross-goal Strategy on Management Technology Service Availability Percentage of time EDCAPS platform is available to customers during regular operating hours 99.1% increase to 99.5% 98.5%
2009 Cross-goal Strategy on Management Mission and Business Results Higher Education Percentage of grant applications submitted electronically (for programs participating) 77% Increase to 85% Results available 8/2009
2009 Cross-goal Strategy on Management Customer Results Customer Satisfaction Monthly customer service survey results Score 3.6 out of 5 Increase to 4.5 out of 5 Results available 4/2009
2009 Cross-goal Strategy on Management Processes and Activities Financial Management Clean audit opinion TBD 12/2008 Maintain clean opinion Results available 12/2009
2009 Cross-goal Strategy on Management Technology Service Availability Percentage of time EDCAPS platform is available to customers during regular operating hours TBD 8/2008 Increase to 99.5% Results available 8/2009
2010 Cross-goal Strategy on Management Mission and Business Results Higher Education Percentage of grant applications submitted electronically (for programs participating) TBD 8/2009 Increase to 90% Results available 8/2010
2010 Cross-goal Strategy on Management Customer Results Customer Satisfaction Monthly customer service survey results TBD 4/2009 Increase to 4.5 out of 5 Results available 4/2010
2010 Cross-goal Strategy on Management Processes and Activities Financial Management Clean audit opinion TBD 12/2009 Maintain clean opinion Results available 12/2010
2010 Cross-goal Strategy on Management Technology Service Availability Percentage of time EDCAPS platform is available to customers during regular operating hours TBD 8/2009 Increase to 99.5% Results available 8/2010
               

Section F: Enterprise Architecture (EA)

  1. Is this investment included in your agency's target enterprise architecture? yes
    1. If "no," please explain why? [Not answered]
  2. Is this investment included in the agency's EA Transition Strategy? yes
    1. If "yes," provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment. Integrated Support Services (ISS)
    2. If "no," please explain why? [Not answered]
  3. Is this investment identified in a completed and approved segment architecture? yes
    1. If "yes," provide the six digit code corresponding to the agency segment architecture. The segment architecture codes are maintained by the agency Chief Architect. For detailed guidance regarding segment architecture codes, please refer to http://www.egov.gov/. 402-000

4. Service Component Reference Model (SRM) Table :

Agency Component Name Agency Component Description FEA SRM Service Type FEA SRM Component Service Component Reused Internal or External Reuse? BY Funding Percentage
Component Name UPI
Configuration Management Manages a CM process that works across the multiple technologies that support EDCAPS applications. Management of Processes Configuration Management [Not answered] [Not answered] No Reuse 2
Configuration Management Manages a CM process that works across the multiple technologies that support EDCAPS applications. Management of Processes Requirements Management [Not answered] [Not answered] No Reuse 2
Program Management and Admin. Support Provides overall technical and management direction for the entire EDCAPS Support Services contract. Provides QA and QC functions, tracks milestone achievement, and provides project reporting. The team supervises and guides the EDCAPS contractor as a whole, thereby serving a vital intergroup-coordination function. This team provides oversight of EDCAPS activities and their status, coordinating resources and aligning efforts with overall EDCAPS objectives and operations. Management of Processes Program / Project Management [Not answered] [Not answered] No Reuse 9
Program Management and Admin. Support Provides overall technical and management direction for the entire EDCAPS Support Services contract. Provides QA and QC functions, tracks milestone achievement, and provides project reporting. The team supervises and guides the EDCAPS contractor as a whole, thereby serving a vital intergroup-coordination function. This team provides oversight of EDCAPS activities and their status, coordinating resources and aligning efforts with overall EDCAPS objectives and operations. Management of Processes Quality Management [Not answered] [Not answered] No Reuse 9
Systems Operation/Implementation Support Manages and maintains the EDCAPS Oracle databases and application environments on a daily basis. Utilizes the Oracle Enterprise Manager tool to monitor and administer these environments for optimum performance and minimal downtime. Provides issues-resolution support to the development, training, application and integration testing, acceptance testing, GAPS, CPSS, FMSS, and TMS teams. Refreshes the Oracle databases and applications to provide data consistency. Data Management Data Exchange [Not answered] [Not answered] No Reuse 2
Systems Operation/Implementation Support Manages and maintains the EDCAPS Oracle databases and application environments on a daily basis. Utilizes the Oracle Enterprise Manager tool to monitor and administer these environments for optimum performance and minimal downtime. Provides issues-resolution support to the development, training, application and integration testing, acceptance testing, GAPS, CPSS, FMSS, and TMS teams. Refreshes the Oracle databases and applications to provide data consistency. Data Management Extraction and Transformation [Not answered] [Not answered] No Reuse 2
Systems Operation/Implementation Support Manages and maintains the EDCAPS Oracle databases and application environments on a daily basis. Utilizes the Oracle Enterprise Manager tool to monitor and administer these environments for optimum performance and minimal downtime. Provides issues-resolution support to the development, training, application and integration testing, acceptance testing, GAPS, CPSS, FMSS, and TMS teams. Refreshes the Oracle databases and applications to provide data consistency. Data Management Meta Data Management [Not answered] [Not answered] No Reuse 2
Systems Operation/Implementation Support Manages and maintains the EDCAPS Oracle databases and application environments on a daily basis. Utilizes the Oracle Enterprise Manager tool to monitor and administer these environments for optimum performance and minimal downtime. Provides issues-resolution support to the development, training, application and integration testing, acceptance testing, GAPS, CPSS, FMSS, and TMS teams. Refreshes the Oracle databases and applications to provide data consistency. Development and Integration Enterprise Application Integration [Not answered] [Not answered] No Reuse 2
Systems Operation/Implementation Support Manages and maintains the EDCAPS Oracle databases and application environments on a daily basis. Utilizes the Oracle Enterprise Manager tool to monitor and administer these environments for optimum performance and minimal downtime. Provides issues-resolution support to the development, training, application and integration testing, acceptance testing, GAPS, CPSS, FMSS, and TMS teams. Refreshes the Oracle databases and applications to provide data consistency. Development and Integration Legacy Integration [Not answered] [Not answered] No Reuse 2
Systems Operation/Implementation Support Manages and maintains the EDCAPS Oracle databases and application environments on a daily basis. Utilizes the Oracle Enterprise Manager tool to monitor and administer these environments for optimum performance and minimal downtime. Provides issues-resolution support to the development, training, application and integration testing, acceptance testing, GAPS, CPSS, FMSS, and TMS teams. Refreshes the Oracle databases and applications to provide data consistency. Systems Management System Resource Monitoring [Not answered] [Not answered] No Reuse 2
Software and maintenance Software for EDCAPS platform and maintenance agreements to ensure system availability and reliability. The agreements ensure we get bug fixes and upgrades throughout the year. These are necessary to keep us current with releases. Systems Management License Management [Not answered] [Not answered] No Reuse 11
Systems Operation/Implementation Support Manages and maintains the EDCAPS Oracle databases and application environments on a daily basis. Utilizes the Oracle Enterprise Manager tool to monitor and administer these environments for optimum performance and minimal downtime. Provides issues-resolution support to the development, training, application and integration testing, acceptance testing, GAPS, CPSS, FMSS, and TMS teams. Refreshes the Oracle databases and applications to provide data consistency. Security Management Digital Signature Management [Not answered] [Not answered] No Reuse 2
Systems Operation/Implementation Support Manages and maintains the EDCAPS Oracle databases and application environments on a daily basis. Utilizes the Oracle Enterprise Manager tool to monitor and administer these environments for optimum performance and minimal downtime. Provides issues-resolution support to the development, training, application and integration testing, acceptance testing, GAPS, CPSS, FMSS, and TMS teams. Refreshes the Oracle databases and applications to provide data consistency. Development and Integration Data Integration [Not answered] [Not answered] No Reuse 2
Core Systems Training Supports delivery of training to EDCAPS end users to build their skills and knowledge. The team assists with classroom training, dry-run sessions, and conference room pilots. They modify existing training documentation to accommodate resolution of software defects and reflect changes in system functionality, and maintain the training-environment with the latest production builds. Human Resources Education / Training [Not answered] [Not answered] No Reuse 4
Systems Operation/Implementation Support Manages and maintains the EDCAPS Oracle databases and application environments on a daily basis. Utilizes the Oracle Enterprise Manager tool to monitor and administer these environments for optimum performance and minimal downtime. Provides issues-resolution support to the development, training, application and integration testing, acceptance testing, GAPS, CPSS, FMSS, and TMS teams. Refreshes the Oracle databases and applications to provide data consistency. Security Management Access Control [Not answered] [Not answered] No Reuse 2
System Support Services Specialized consulting services including system administrators, DBAs, security analysts. Security Management Access Control [Not answered] [Not answered] No Reuse 3
Application/Integration Testing Provides thorough testing of new EDCAPS releases. There are six scheduled releases per year as well as emergency ones as needed. The A&I team works closely with our acceptance test teams to effectively plan the components of EDCAPS releases. They maintain and update the A&I test plans, and execute the A&I test scripts for FMSS, GAPS, the e-Grants suite of applications, CPSS, TMS, internal interfaces, and external feeder-system file processing. Development and Integration Instrumentation and Testing [Not answered] [Not answered] No Reuse 27
Architecture and Planning Support FSO in managing its technology assets and in planning the evolution of the EDCAPS platform in alignment with ED's overall IT architecture. Asset / Materials Management Computers / Automation Management [Not answered] [Not answered] No Reuse 10
Hardware and maintenance Hardware for EDCAPS platform and maintenance agreements to ensure system availability and reliability. Asset / Materials Management Computers / Automation Management [Not answered] [Not answered] No Reuse 4
Development Network Support Configures, administers, maintains, and troubleshoots remote site GAPS servers and GAPS/e-Grants desktops utilized by the GAPS development team. Monitors and maintains the remote site GAPS development servers and desktops on a daily basis utilizing system-monitoring tools such as Performance Analysis Web Zone (PAWZ) and Insight manager. Asset / Materials Management Computers / Automation Management [Not answered] [Not answered] No Reuse 1
ISS Security ADP Security(testing, monitoring, scanning tools) Security Management Intrusion Detection [Not answered] [Not answered] No Reuse 0
ISS Security ADP Security(testing, monitoring, scanning tools) Security Management Intrusion Prevention [Not answered] [Not answered] No Reuse 0
EDNET Services Information Technology Infrastructure Services provided by the DoED EdNet Investment. Development and Integration Instrumentation and Testing Instrumentation and Testing 018-24-02-00-01-1020-00 Internal 0
EDNET Services Information Technology Infrastructure Services provided by the DoED EdNet Investment. Organizational Management Network Management Network Management 018-24-02-00-01-1020-00 Internal 0
EDNET Services Information Technology Infrastructure Services provided by the DoED EdNet Investment. Security Management Intrusion Detection Intrusion Detection 018-24-02-00-01-1020-00 Internal 0
EDNET Services Information Technology Infrastructure Services provided by the DoED EdNet Investment. Security Management Cryptography Cryptography 018-24-02-00-01-1020-00 Internal 0
Configuration Management Manages a CM process that works across the multiple technologies that support EDCAPS applications. Management of Processes Change Management [Not answered] [Not answered] No Reuse 2

 

5. Technical Reference Model (TRM) Table:

FEA SRM Component FEA TRM Service Area FEA TRM Service Category FEA TRM Service Standard Service Specification
Network Management Service Access and Delivery Service Requirements Hosting Internal provided by EDNET
Network Management Service Access and Delivery Service Transport Service Transport Provided by EDNET
Enterprise Application Integration Service Interface and Integration Integration Middleware Oracle PL SQL and Net 8
License Management Service Platform and Infrastructure Database / Storage Database Oracle 10g
Configuration Management Service Platform and Infrastructure Software Engineering Software Configuration Management Rational Enterprise Suite and Rational Clearcase
Instrumentation and Testing Service Platform and Infrastructure Software Engineering Test Management Mercury Interactive Load Runner/Win Runner
Enterprise Application Integration Service Platform and Infrastructure Support Platforms Dependent Platform Microsoft Windows and Sun Solaris Provided by EDNET; IBM AIX
Enterprise Application Integration Service Platform and Infrastructure Database / Storage Storage IBM SAN
Intrusion Detection Component Framework Security Supporting Security Services Intrusion Detection Services
Enterprise Application Integration Service Platform and Infrastructure Hardware / Infrastructure Servers / Computers Sun SunFire; Compaq ProLiant; IBM PSeries
Cryptography Component Framework Security Supporting Security Services UNIX Secure Shell
Enterprise Application Integration Component Framework Business Logic Dependent Platform Microsoft Visual Basic
License Management Component Framework Data Management Reporting and Analysis Oracle Runtime;Cognos Impromtu;Cognos Query
Network Management Service Access and Delivery Service Transport Supporting Network Services Provided by EDNET
Enterprise Application Integration Component Framework Integration Independent Platform Microsoft C++
Requirements Management Service Platform and Infrastructure Software Engineering Modeling IBM Rational Rose
Program / Project Management Service Platform and Infrastructure Software Engineering Integrated Development Environment IBM Rational Team Unifying Platform
Quality Management Component Framework Data Management Reporting and Analysis Oracle Runtime; Cognos Impromtu; Cognos Query
Data Exchange Service Access and Delivery Service Transport Supporting Network Services Provided by EDNET
Access Control Service Access and Delivery Service Requirements Authentication / Single Sign-on IBM Tivoli Identity Manager, Federal Identity Manager, Tivoli IBM Directory Directory Integrator provided by EDNET
Extraction and Transformation Service Interface and Integration Interoperability Data Transformation eXtensible Stylesheet Language Transform (XSLT)
Meta Data Management Service Platform and Infrastructure Database / Storage Database Oracle 10g
Legacy Integration Service Interface and Integration Integration Middleware Oracle PL SQL and Net 8
System Resource Monitoring Service Platform and Infrastructure Hardware / Infrastructure Network Devices / Standards F5 Big - IP
Change Management Service Platform and Infrastructure Software Engineering Software Configuration Management Rational Enterprise Suite and Rational Clearcase
Data Integration Service Interface and Integration Integration Middleware Oracle PL SQL and Net 8
Education / Training Service Access and Delivery Delivery Channels Intranet OnDemand SW
Computers / Automation Management Service Platform and Infrastructure Hardware / Infrastructure Servers / Computers Sun SunFire; Compaq ProLiant; IBM PSeries
Intrusion Prevention Component Framework Security Certificates / Digital Signatures SSL
  1. Will the application leverage existing components and/or applications across the Government (i.e., USA.Gov, Pay.Gov, etc)? no
    1. If "yes," please describe. [Not answered]

Part III: For "Operation and Maintenance" investments ONLY (Steady State)

Section A: Risk Management (All Capital Assets)

  1. Does the investment have a Risk Management Plan? yes
    1. If "yes," what is the date of the plan? Aug 31, 2007
    2. Has the Risk Management Plan been significantly changed since last year's submission to OMB? no
    3. If "yes," describe any significant changes: [Not answered]
  2. If there currently is no plan, will a plan be developed? [Not answered]
    1. If "yes," what is the planned completion date? [Not answered]
    2. If "no," what is the strategy for managing the risks? [Not answered]

Section B: Cost and Schedule Performance (All Capital Assets)

  1. Was operational analysis conducted? yes
    1. If "yes," provide the date the analysis was completed. Dec 11, 2007
    2. If "yes," what were the results? The investments performance has been meeting or exceeding expectations. The main alternative method for achieving the same mission needs and strategic goals would be to bring the work in-house. Government employees could potentially do this work, however, it would take a large increase in number. Also, it might be difficult to attract highly qualified personnel to fill these positions. Also, by using contractors to perform this work, it allows us to respond quickly to changes in technology as well as fluctuations in needed support levels
    3. If "no," please explain why it was not conducted and if there are any plans to conduct operational analysis in the future: [Not answered]
  2.  
    1. What costs are included in the reported Cost/Schedule Performance information (Government Only/Contractor Only/Both)? Contractor Only

2. b Comparison of Plan vs. Actual Performance Table:

Description of Milestone Planned Actual Variance
Completion Date Total Cost ($M) Completion Date Total Cost ($M) Schedule:Cost
(# days/$M)
FY2001 Maintenance Sep 30, 2001 11.283 Sep 30, 2001 11.283 0 0
FY2002 Maintenance Sep 30, 2002 11.411 Sep 30, 2002 11.911 0 -0.5
FY2003 Maintenance Sep 30, 2003 9.55 Sep 30, 2003 8.925 0 0.63
FY2004 Maintenance Sep 30, 2004 10.792 Sep 30, 2004 8.532 0 2.26
FY2005 Maintenance Sep 30, 2005 5.812 Sep 30, 2005 6.465 0 -0.65
FY2006 Maintenance Sep 30, 2006 7.149 Sep 30, 2006 7.234 0 -0.09
FY2007 Maintenance Sep 30, 2007 7.738 Sep 30, 2007 7.982 0 -0.244
FY2008 Maintenance Sep 30, 2008 7.999 [Not answered] [Not answered] [Not answered] [Not answered]
FY2009 Maintenance Sep 30, 2009 9.541 [Not answered] [Not answered] [Not answered] [Not answered]
FY2010 Maintenance Sep 30, 2010 8.918 [Not answered] [Not answered] [Not answered] [Not answered]
             

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