| Name | |
| Phone Number | |
For information technology investments only:
| Hardware | 6 |
| Software | 3 |
| Services | 91 |
| Other | 0 |
| Name | |
| Phone Number | |
| Title | |
|
Table 1:
SUMMARY OF SPENDING FOR PROJECT PHASES |
|||||||||
| PY-1 and earlier | PY 2008 | CY 2009 | BY 2010 | BY+1 2011 | BY+2 2012 | BY+3 2013 | BY+4 and beyond | Total | |
|---|---|---|---|---|---|---|---|---|---|
| Planning: | 0 | 0 | 0 | 0 | |||||
| Acquisition: | 6.47 | 0 | 0 | 0 | |||||
| Subtotal Planning amp; Acquisition: | 6.47 | 0 | 0 | 0 | |||||
| Operations & Maintenance: | 14.58 | 2.98 | 3.231 | 3.231 | |||||
| TOTAL: | 21.05 | 2.98 | 3.231 | 3.231 | |||||
| Government FTE Costs | 7.51 | 1.03 | 1.08 | 0.99 | |||||
| Number of FTE represented by Costs: | 10 | 9 | 9 | 9 | |||||
|
Performance Information Table |
|||||||
| Fiscal Year | Strategic Goal(s) Supported | Measurement Area | Measurement Grouping | Measurement Indicator | Baseline | Target | Actual Results |
|---|---|---|---|---|---|---|---|
| 2005 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Visitors per Month to ED.gov | 1.16M | 1.20M | 1.27M |
| 2005 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Customer Satisfaction | Overall customer satisfaction rating for ED.gov (on a scale of 1 to 5 where 5 is "very satisfied") | 3.51 | 3.55 | 3.59 |
| 2005 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Web traffic for ED.gov(page views per day) | 450,000 | 500,000 | 593,684 |
| 2005 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Technology | Availability | ED.gov site availability | 99.0% | 99.0% | 99.80% |
| 2006 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Resource utilization for ED.gov (hits per day) | 4,000,000 | 4,000,000 | 4,194,406 |
| 2006 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Customer Satisfaction | Overall customer satisfaction rating (on scale of 1 to 5 where 5 is "very satisfied") | 3.51 | 3.60 | 3.58 |
| 2006 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Web traffic (page views per day) | 450,000 | 525,000 | 742,232 |
| 2006 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Technology | Availability | Site availability | 99.0% | 99.0% | 99.88% |
| 2007 | Cross-Goal Strategy on Management: Objective 1 - Maintain and strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Resource utilization (hits per day) | 4,000,000 | 4,000,000 | [Not answered] |
| 2007 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Customer Satisfaction | Overall customer satisfaction rating (on scale of 1 to 5 where 5 is "very satisfied") | 3.51 | 3.62 | [Not answered] |
| 2007 | Cross-Goal Strategy on Management: Objective 1 - Maintain and strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Web traffic (page views per day) | 450,000 | 550,000 | [Not answered] |
| 2007 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Technology | Availability | Site availability | 99.0% | 99.0% | [Not answered] |
| 2004 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Visitors per month | 1.35M | 1.40M | 1.31M |
| 2004 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Customer Satisfaction | Overall customer satisfaction rating (on scale of 1 to 5 where 5 is "very satisfied") | 3.51 | 3.64 | 3.51 |
| 2004 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Web traffic (page views per day) | 450,000 | 475,000 | 519,000 |
| 2004 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Technology | Availability | Site availability | 99.0% | 99.0% | 99.84% |
| 2008 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Resource utilization (hits per day) | 4,000,000 | 4,000,000 | [Not answered] |
| 2008 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Customer Satisfaction | Overall customer satisfaction rating (on scale of 1 to 5 where 5 is "very satisfied") | 3.51 | 3.65 | [Not answered] |
| 2008 | Cross-Goal Strategy on Management: Objective 1 - Maintain and strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Web traffic (page views per day) | 450,000 | 575,000 | [Not answered] |
| 2008 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Technology | Availability | Site availability | 99.0% | 99.0% | [Not answered] |
| 2009 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Processes and Activities | Frequency and Depth | Resource utilization (hits per day) | 4,000,000 | 4,000,000 | [Not answered] |
| 2009 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Mission and Business Results | Customer Satisfaction | Overall customer satisfaction rating (on scale of 1 to 5 where 5 is "very satisfied") | 3.51 | 3.70 | [Not answered] |
| 2009 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Technology | Availability | Site Availability | 99.0% | 99.6% | [Not answered] |
| 2009 | Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. | Customer Results | Frequency and Depth | Web traffic (page views per day) | 450,000 | 580,000 | [Not answered] |
|
4. Service Component Reference Model (SRM) Table : |
|||||||
| Agency Component Name | Agency Component Description | FEA SRM Service Type | FEA SRM Component | Service Component Reused | Internal or External Reuse? | BY Funding Percentage | |
|---|---|---|---|---|---|---|---|
| Component Name | UPI | ||||||
| ED Web Operations & Maintenance | Internet Application Support Contract(Contractor) | Development and Integration | Software Development | [Not answered] | [Not answered] | No Reuse | 40 |
| ED Web Operations & Maintenance | DST Editors(Federal Staff) | Document Management | Document Review and Approval | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | DST Editors (Contract Staff) | Document Management | Document Conversion | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | RedAlert Monitoring(Contractor) | Systems Management | System Resource Monitoring | [Not answered] | [Not answered] | No Reuse | 2 |
| ED Web Operations & Maintenance | TeamSite WorkAreas(Federal Staff) | Document Management | Library / Storage | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Publication ID Generator(Federal Staff) | Document Management | Indexing | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | ED.gov Information Architecture(Federal Staff) | Document Management | Classification | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Urchin Web Analytics(Contractor) | Reporting | Standardized / Canned | [Not answered] | [Not answered] | No Reuse | 3 |
| ED Web Operations & Maintenance | Helix RealMedia Server(Federal Staff & Contractor) | Visualization | Multimedia | [Not answered] | [Not answered] | No Reuse | 2 |
| ED Web Operations & Maintenance | ED.gov presence(Contractor) | Content Management | Content Publishing and Delivery | Enterprise Application Integration | 018-24-02-00-01-1020-00 | Internal | 25 |
| ED Web Operations & Maintenance | TeamSite Content Revisioning(Federal Staff) | Document Management | Document Revisions | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Customer Survey(Federal Staff) | Customer Relationship Management | Surveys | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Verity Search Engine(Federal Staff) | Search | Pattern Matching | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Verity Search Engine(Federal Staff & Contractor) | Search | Precision / Recall Ranking | [Not answered] | [Not answered] | No Reuse | 3 |
| ED Web Operations & Maintenance | Verity Search Engine(Federal Staff & Contractor) | Search | Query | [Not answered] | [Not answered] | No Reuse | 3 |
| ED Web Operations & Maintenance | C&A Efforts, Reviews, and Updates(Federal Staff & Contractor) | Security Management | Certification and Accreditation | [Not answered] | [Not answered] | No Reuse | 2 |
| ED Web Operations & Maintenance | DST & OCO governance(Federal Staff) | Content Management | Syndication Management | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Hyperlinking to other documents and websites(Federal Staff) | Document Management | Document Referencing | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Content Metadata(Federal Staff) | Content Management | Tagging and Aggregation | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Listserv & RSS(Federal Staff & Contractor) | Customer Preferences | Subscriptions | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | TeamSite Author(Federal Staff) | Content Management | Content Authoring | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | TeamSite Editor/Admin(Federal Staff) | Content Management | Content Review and Approval | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Verity Search Engine(Federal Staff) | Search | Classification | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Contract Oversight(Federal Staff & Contractor) | Systems Management | License Management | [Not answered] | [Not answered] | No Reuse | 2 |
| EDUCATE | Information Technology Infrastructure Services provided by the DoED EDUCATE Investment. | Development and Integration | Instrumentation and Testing | Instrumentation and Testing | 018-24-02-00-01-1020-00 | Internal | 0 |
| EDUCATE | Information Technology Infrastructure Services provided by the DoED EDUCATE Investment. | Organizational Management | Network Management | Network Management | 018-24-02-00-01-1020-00 | Internal | 0 |
| EDUCATE | Information Technology Infrastructure Services provided by the DoED EDUCATE Investment. | Security Management | Cryptography | Cryptography | 018-24-02-00-01-1020-00 | Internal | 0 |
| EDUCATE | Information Technology Infrastructure Services provided by the DoED EDUCATE Investment. | Security Management | Intrusion Prevention | Intrusion Prevention | 018-24-02-00-01-1020-00 | Internal | 0 |
| ED Web Operations & Maintenance | Java 2 Enterprise Edition | Content Management | Content Publishing and Delivery | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Microsoft IE, Firefox | Knowledge Management | Information Retrieval | [Not answered] | [Not answered] | No Reuse | 0 |
| ED Web Operations & Maintenance | Microsoft Windows Server | Development and Integration | Enterprise Application Integration | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | Sun Solaris | Development and Integration | Enterprise Application Integration | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | Microsoft IIS | Content Management | Content Publishing and Delivery | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | Microsoft Windows Media Player | Visualization | Multimedia | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | IBM Websphere | Content Management | Content Publishing and Delivery | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | Elsop Linkscan | Content Management | Content Review and Approval | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | Microsoft SQL Server | Development and Integration | Enterprise Application Integration | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | Mercury LoadRunner Testing Suite | Development and Integration | Instrumentation and Testing | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | DLT Solutions JProbe Suite | Content Management | Information Retrieval | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | ED.gov presence Production Hardware | Development and Integration | Enterprise Application Integration | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | ED.gov presence Development Hardware | Development and Integration | Enterprise Application Integration | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | Disaster Recovery Hardware | Development and Integration | Enterprise Application Integration | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | IBM IHS (Apache) | Content Management | Content Publishing and Delivery | [Not answered] | [Not answered] | No Reuse | 1 |
| ED Web Operations & Maintenance | Adobe ColdFusion MX | Content Management | Content Publishing and Delivery | [Not answered] | [Not answered] | No Reuse | 1 |
|
5. Technical Reference Model (TRM) Table: |
||||
| FEA SRM Component | FEA TRM Service Area | FEA TRM Service Category | FEA TRM Service Standard | Service Specification |
|---|---|---|---|---|
| Content Publishing and Delivery | Component Framework | User Presentation / Interface | Dynamic Server-Side Display | Java 2 Enterprise Edition |
| Information Retrieval | Component Framework | User Presentation / Interface | Content Rendering | Microsoft IE V6.0, Firefox |
| Enterprise Application Integration | Service Platform and Infrastructure | Support Platforms | Dependent Platform | Microsoft Windows Server 2003 |
| Enterprise Application Integration | Service Platform and Infrastructure | Support Platforms | Dependent Platform | Sun Solaris 9 |
| Content Publishing and Delivery | Service Platform and Infrastructure | Delivery Servers | Web Servers | Microsoft IIS |
| Multimedia | Service Platform and Infrastructure | Delivery Servers | Media Servers | Microsoft Windows Media Player |
| Content Publishing and Delivery | Service Platform and Infrastructure | Delivery Servers | Portal Servers | IBM Websphere V6.0.2 |
| Content Review and Approval | Service Platform and Infrastructure | Delivery Servers | Application Servers | Interwoven Teamsite V6.7.1 |
| Information Retrieval | Service Platform and Infrastructure | Delivery Servers | Application Servers | Verity Ultraseek V5.3.1 |
| Content Review and Approval | Service Platform and Infrastructure | Delivery Servers | Application Servers | Elsop LinkScan V11.5a |
| Enterprise Application Integration | Service Platform and Infrastructure | Database / Storage | Database | Microsoft SQL Server 2000 |
| Subscriptions | Service Access and Delivery | Access Channels | Collaboration / Communications | Lsoft ListServ V14.5 |
| Multimedia | Service Platform and Infrastructure | Delivery Servers | Media Servers | RealNetworks Helix Universal Server V11.0.2 |
| Instrumentation and Testing | Service Platform and Infrastructure | Software Engineering | Test Management | Mecury LoadRunner Testing Suite V9.0 |
| Information Retrieval | Service Platform and Infrastructure | Delivery Servers | Application Servers | DLT Solutions Jprobe Suite |
| Enterprise Application Integration | Service Platform and Infrastructure | Hardware / Infrastructure | Servers / Computers | Production Hardware |
| Enterprise Application Integration | Service Platform and Infrastructure | Hardware / Infrastructure | Servers / Computers | Development Hardware |
| Enterprise Application Integration | Service Platform and Infrastructure | Hardware / Infrastructure | Servers / Computers | Disaster Recovery Hardware |
| Content Publishing and Delivery | Service Platform and Infrastructure | Delivery Servers | Web Servers | IBM IHS (Apache) V1.33 |
| Content Publishing and Delivery | Service Platform and Infrastructure | Delivery Servers | Application Servers | Adobe ColdFusion MX V7.02 |
| Software Development | Service Platform and Infrastructure | Software Engineering | Integrated Development Environment | Interwoven TeamSite, Adobe ColdFusion MX |
| Document Conversion | Service Platform and Infrastructure | Delivery Servers | Application Servers | Interwoven TeamSite V6.7.1 |
| System Resource Monitoring | Component Framework | Data Management | Reporting and Analysis | RedAlert Monitoring |
| Library / Storage | Service Platform and Infrastructure | Database / Storage | Storage | Interwoven TeamSite V6.7.1 |
| Indexing | Service Platform and Infrastructure | Database / Storage | Database | Microsoft SQL Server 2000 |
| Classification | Service Platform and Infrastructure | Delivery Servers | Application Servers | Interwoven TeamSite V6.7.1 |
| Customer Analytics | Component Framework | Data Management | Reporting and Analysis | Urchin Web Analytics V5.7.03 |
| Document Revisions | Service Platform and Infrastructure | Delivery Servers | Application Servers | Interwoven TeamSite V6.7.1 |
| Surveys | Component Framework | Data Management | Reporting and Analysis | Microsoft SQL Server 2000 |
| Precision / Recall Ranking | Service Platform and Infrastructure | Delivery Servers | Application Servers | Verity UIltraseek V5.3.1 |
| Query | Service Platform and Infrastructure | Delivery Servers | Application Servers | Verity Ultraseek V5.3.1 |
| Certification and Accreditation | Service Access and Delivery | Service Requirements | Legislative / Compliance | [Not answered] |
| Syndication Management | Service Platform and Infrastructure | Delivery Servers | Application Servers | Interwoven TeamSite V6.7.1 |
| Document Referencing | Service Access and Delivery | Delivery Channels | Internet | Homesite, Macromedia Dreamweaver |
| Tagging and Aggregation | Service Platform and Infrastructure | Delivery Servers | Application Servers | Interwoven TeamSite V6.7.1 |
| Content Authoring | Service Platform and Infrastructure | Delivery Servers | Application Servers | Interwoven TeamSite V6.7.1 |
| Content Review and Approval | Service Platform and Infrastructure | Delivery Servers | Application Servers | Interwoven TeamSite V6.7.1 |
| Classification | Service Platform and Infrastructure | Delivery Servers | Application Servers | Verity Ultraseek |
| License Management | Service Platform and Infrastructure | Database / Storage | Storage | [Not answered] |
|
2. b Comparison of Plan vs. Actual Performance Table: |
||||||
| Description of Milestone | Planned | Actual | Variance | |||
|---|---|---|---|---|---|---|
| Completion Date | Total Cost ($M) | Completion Date | Total Cost ($M) | Schedule:Cost (# days/$M) |
||
| total annual planned operations and maintenance costs | Sep 30, 2008 | 3.231 | Sep 30, 2008 | 3.231 | 0 | 0 |