U.S. Department of Education: Promoting Educational Excellence for all Americans

ED Web

Exhibit 300: Capital Asset Plan and Business Case Summary
Part I: Summary Information And Justification

Section A: Overview

  1. Date of submission: Sep 8, 2008
  2. Agency: 018
  3. Bureau: 24
  4. Name of this Capital Asset: ED Web
  5. Unique Project (Investment) Identifier: 018-24-01-07-01-1010-00
  6. What kind of investment will this be in FY2010? Operations and Maintenance
  7. What was the first budget year this investment was submitted to OMB? FY2001 or earlier
  8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap: ED.gov is the Department's primary Internet portal and website. As such, it performs the following functions to ensure efficient and expanded public access and communication between the government and citizens: * convey the Department's brand and key messages * provide relevant and timely information * hosts sites for ED offices and programs * provide a unified entry point to other ED resources.
  9. Did the Agency's Executive/Investment Committee approve this request? yes
    1. If "yes," what was the date of this approval? Jun 14, 2007
  10. Did the Project Manager review this Exhibit? yes
  11. Contact information of Program/Project Manager?
Name  
Phone Number  
E-mail  
    1. What is the current FAC-P/PM (for civilian agencies) or DAWIA (for defense agencies) certification level of the program/project manager? Senior/Expert/DAWIA-Level 3
  1. Has the agency developed and/or promoted cost effective, energy efficient and environmentally sustainable techniques or practices for this project. yes
    1. Will this investment include electronic assets (including computers)? yes
    2. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only) no
      1. If "yes," is an ESPC or UESC being used to help fund this investment? [Not answered]
      2. If "yes," will this investment meet sustainable design principles? [Not answered]
      3. If "yes," is it designed to be 30% more energy efficient than relevant code? [Not answered]
  2. Does this investment directly support one of the PMA initiatives? yes
    Expanded E-Government
    1. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? ED.gov supports the President's Management Agenda by providing expanded electronic government to our citizens through easy-to-find online single points of access to education resources relevant to parents, students, teachers, administrators, and researchers. ED.gov enables the public to find information regarding civil rights, school choice, education statistics, financial aid, and for the education of different groups of disadvantaged or gifted students.
  3. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)? (For more information about the PART, visit www.whitehouse.gov/omb/part.) no
    1. If "yes," does this investment address a weakness found during a PART review? [Not answered]
    2. If "yes," what is the name of the PARTed program? [Not answered]
    3. If "yes," what rating did the PART receive? [Not answered]
  4. Is this investment for information technology? yes

For information technology investments only:

  1. What is the level of the IT Project? (per CIO Council PM Guidance) Level 1
  2. In addition to the answer in 11(a), what project management qualifications does the Project Manager have? (per CIO Council PM Guidance) (1) Project manager has been validated as qualified for this investment
  3. Is this investment or any project(s) within this investment identified as "high risk" on the Q4-FY 2008 agency high risk report (per OMB Memorandum M-05-23)? no
  4. Is this a financial management system? no
    1. If "yes," does this investment address a FFMIA compliance area? [Not answered]
      1. If "yes," which compliance area: [Not answered]
      2. If "no," what does it address? [Not answered]
    2. If "yes," please identify the system name(s) and system acronym(s) as reported in the most recent financial systems inventory update required by Circular A-11 section 52 [Not answered]
  5. What is the percentage breakout for the total FY2010 funding request for the following?
Hardware 6
Software 3
Services 91
Other 0
  1. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities? yes
  2. Contact information of individual responsible for privacy related questions:
Name  
Phone Number  
Title  
E-mail  
  1. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval? yes
  2. Does this investment directly support one of the GAO High Risk Areas? no

Section B: Summary of Spending

  1.  

Table 1: SUMMARY OF SPENDING FOR PROJECT PHASES
(REPORTED IN MILLIONS)
(Estimates for BY+1 and beyond are for planning purposes only and do not represent budget decisions)

  PY-1 and earlier PY 2008 CY 2009 BY 2010 BY+1 2011 BY+2 2012 BY+3 2013 BY+4 and beyond Total
Planning: 0 0 0 0          
Acquisition: 6.47 0 0 0          
Subtotal Planning amp; Acquisition: 6.47 0 0 0          
Operations & Maintenance: 14.58 2.98 3.231 3.231          
TOTAL: 21.05 2.98 3.231 3.231          
Government FTE Costs 7.51 1.03 1.08 0.99          
Number of FTE represented by Costs: 10 9 9 9          
  1. Will this project require the agency to hire additional FTE's? no
    1. If "yes", How many and in what year? [Not answered]
  2. If the summary of spending has changed from the FY2009 President's budget request, briefly explain those changes: #1) ref. Operations and Maintenance/BY+1 2011: increased value to 4.94 to reflect a long planned upgrade and technology refresh to the website's existing functionality. This new value will be reflected in future out years as well. #2) ref. Government FTE Costs/BY2009: decreased value slightly to relect expected FTE costs. This new value will be reflected in future out years as well (BY+1, etc.).

Section D: Performance Information

Performance Information Table

Fiscal Year Strategic Goal(s) Supported Measurement Area Measurement Grouping Measurement Indicator Baseline Target Actual Results
2005 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Visitors per Month to ED.gov 1.16M 1.20M 1.27M
2005 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Customer Satisfaction Overall customer satisfaction rating for ED.gov (on a scale of 1 to 5 where 5 is "very satisfied") 3.51 3.55 3.59
2005 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Web traffic for ED.gov(page views per day) 450,000 500,000 593,684
2005 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Technology Availability ED.gov site availability 99.0% 99.0% 99.80%
2006 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Resource utilization for ED.gov (hits per day) 4,000,000 4,000,000 4,194,406
2006 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Customer Satisfaction Overall customer satisfaction rating (on scale of 1 to 5 where 5 is "very satisfied") 3.51 3.60 3.58
2006 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Web traffic (page views per day) 450,000 525,000 742,232
2006 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Technology Availability Site availability 99.0% 99.0% 99.88%
2007 Cross-Goal Strategy on Management: Objective 1 - Maintain and strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Resource utilization (hits per day) 4,000,000 4,000,000 [Not answered]
2007 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Customer Satisfaction Overall customer satisfaction rating (on scale of 1 to 5 where 5 is "very satisfied") 3.51 3.62 [Not answered]
2007 Cross-Goal Strategy on Management: Objective 1 - Maintain and strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Web traffic (page views per day) 450,000 550,000 [Not answered]
2007 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Technology Availability Site availability 99.0% 99.0% [Not answered]
2004 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Visitors per month 1.35M 1.40M 1.31M
2004 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Customer Satisfaction Overall customer satisfaction rating (on scale of 1 to 5 where 5 is "very satisfied") 3.51 3.64 3.51
2004 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Web traffic (page views per day) 450,000 475,000 519,000
2004 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Technology Availability Site availability 99.0% 99.0% 99.84%
2008 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Resource utilization (hits per day) 4,000,000 4,000,000 [Not answered]
2008 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Customer Satisfaction Overall customer satisfaction rating (on scale of 1 to 5 where 5 is "very satisfied") 3.51 3.65 [Not answered]
2008 Cross-Goal Strategy on Management: Objective 1 - Maintain and strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Web traffic (page views per day) 450,000 575,000 [Not answered]
2008 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Technology Availability Site availability 99.0% 99.0% [Not answered]
2009 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Processes and Activities Frequency and Depth Resource utilization (hits per day) 4,000,000 4,000,000 [Not answered]
2009 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Mission and Business Results Customer Satisfaction Overall customer satisfaction rating (on scale of 1 to 5 where 5 is "very satisfied") 3.51 3.70 [Not answered]
2009 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Technology Availability Site Availability 99.0% 99.6% [Not answered]
2009 Cross-goal Strategy on Management - Objective 1: Maintain and Strengthen financial integrity and management and internal controls. Customer Results Frequency and Depth Web traffic (page views per day) 450,000 580,000 [Not answered]

Section F: Enterprise Architecture (EA)

  1. Is this investment included in your agency's target enterprise architecture? yes
    1. If "no," please explain why? [Not answered]
  2. Is this investment included in the agency's EA Transition Strategy? yes
    1. If "yes," provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment. EDWEB
    2. If "no," please explain why? [Not answered]
  3. Is this investment identified in a completed and approved segment architecture? yes
    1. If "yes," provide the six digit code corresponding to the agency segment architecture. The segment architecture codes are maintained by the agency Chief Architect. For detailed guidance regarding segment architecture codes, please refer to http://www.egov.gov/. 072-000

4. Service Component Reference Model (SRM) Table :

Agency Component Name Agency Component Description FEA SRM Service Type FEA SRM Component Service Component Reused Internal or External Reuse? BY Funding Percentage
Component Name UPI
ED Web Operations & Maintenance Internet Application Support Contract(Contractor) Development and Integration Software Development [Not answered] [Not answered] No Reuse 40
ED Web Operations & Maintenance DST Editors(Federal Staff) Document Management Document Review and Approval [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance DST Editors (Contract Staff) Document Management Document Conversion [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance RedAlert Monitoring(Contractor) Systems Management System Resource Monitoring [Not answered] [Not answered] No Reuse 2
ED Web Operations & Maintenance TeamSite WorkAreas(Federal Staff) Document Management Library / Storage [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Publication ID Generator(Federal Staff) Document Management Indexing [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance ED.gov Information Architecture(Federal Staff) Document Management Classification [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Urchin Web Analytics(Contractor) Reporting Standardized / Canned [Not answered] [Not answered] No Reuse 3
ED Web Operations & Maintenance Helix RealMedia Server(Federal Staff & Contractor) Visualization Multimedia [Not answered] [Not answered] No Reuse 2
ED Web Operations & Maintenance ED.gov presence(Contractor) Content Management Content Publishing and Delivery Enterprise Application Integration 018-24-02-00-01-1020-00 Internal 25
ED Web Operations & Maintenance TeamSite Content Revisioning(Federal Staff) Document Management Document Revisions [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Customer Survey(Federal Staff) Customer Relationship Management Surveys [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Verity Search Engine(Federal Staff) Search Pattern Matching [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Verity Search Engine(Federal Staff & Contractor) Search Precision / Recall Ranking [Not answered] [Not answered] No Reuse 3
ED Web Operations & Maintenance Verity Search Engine(Federal Staff & Contractor) Search Query [Not answered] [Not answered] No Reuse 3
ED Web Operations & Maintenance C&A Efforts, Reviews, and Updates(Federal Staff & Contractor) Security Management Certification and Accreditation [Not answered] [Not answered] No Reuse 2
ED Web Operations & Maintenance DST & OCO governance(Federal Staff) Content Management Syndication Management [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Hyperlinking to other documents and websites(Federal Staff) Document Management Document Referencing [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Content Metadata(Federal Staff) Content Management Tagging and Aggregation [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Listserv & RSS(Federal Staff & Contractor) Customer Preferences Subscriptions [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance TeamSite Author(Federal Staff) Content Management Content Authoring [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance TeamSite Editor/Admin(Federal Staff) Content Management Content Review and Approval [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Verity Search Engine(Federal Staff) Search Classification [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Contract Oversight(Federal Staff & Contractor) Systems Management License Management [Not answered] [Not answered] No Reuse 2
EDUCATE Information Technology Infrastructure Services provided by the DoED EDUCATE Investment. Development and Integration Instrumentation and Testing Instrumentation and Testing 018-24-02-00-01-1020-00 Internal 0
EDUCATE Information Technology Infrastructure Services provided by the DoED EDUCATE Investment. Organizational Management Network Management Network Management 018-24-02-00-01-1020-00 Internal 0
EDUCATE Information Technology Infrastructure Services provided by the DoED EDUCATE Investment. Security Management Cryptography Cryptography 018-24-02-00-01-1020-00 Internal 0
EDUCATE Information Technology Infrastructure Services provided by the DoED EDUCATE Investment. Security Management Intrusion Prevention Intrusion Prevention 018-24-02-00-01-1020-00 Internal 0
ED Web Operations & Maintenance Java 2 Enterprise Edition Content Management Content Publishing and Delivery [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Microsoft IE, Firefox Knowledge Management Information Retrieval [Not answered] [Not answered] No Reuse 0
ED Web Operations & Maintenance Microsoft Windows Server Development and Integration Enterprise Application Integration [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance Sun Solaris Development and Integration Enterprise Application Integration [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance Microsoft IIS Content Management Content Publishing and Delivery [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance Microsoft Windows Media Player Visualization Multimedia [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance IBM Websphere Content Management Content Publishing and Delivery [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance Elsop Linkscan Content Management Content Review and Approval [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance Microsoft SQL Server Development and Integration Enterprise Application Integration [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance Mercury LoadRunner Testing Suite Development and Integration Instrumentation and Testing [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance DLT Solutions JProbe Suite Content Management Information Retrieval [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance ED.gov presence Production Hardware Development and Integration Enterprise Application Integration [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance ED.gov presence Development Hardware Development and Integration Enterprise Application Integration [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance Disaster Recovery Hardware Development and Integration Enterprise Application Integration [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance IBM IHS (Apache) Content Management Content Publishing and Delivery [Not answered] [Not answered] No Reuse 1
ED Web Operations & Maintenance Adobe ColdFusion MX Content Management Content Publishing and Delivery [Not answered] [Not answered] No Reuse 1

 

5. Technical Reference Model (TRM) Table:

FEA SRM Component FEA TRM Service Area FEA TRM Service Category FEA TRM Service Standard Service Specification
Content Publishing and Delivery Component Framework User Presentation / Interface Dynamic Server-Side Display Java 2 Enterprise Edition
Information Retrieval Component Framework User Presentation / Interface Content Rendering Microsoft IE V6.0, Firefox
Enterprise Application Integration Service Platform and Infrastructure Support Platforms Dependent Platform Microsoft Windows Server 2003
Enterprise Application Integration Service Platform and Infrastructure Support Platforms Dependent Platform Sun Solaris 9
Content Publishing and Delivery Service Platform and Infrastructure Delivery Servers Web Servers Microsoft IIS
Multimedia Service Platform and Infrastructure Delivery Servers Media Servers Microsoft Windows Media Player
Content Publishing and Delivery Service Platform and Infrastructure Delivery Servers Portal Servers IBM Websphere V6.0.2
Content Review and Approval Service Platform and Infrastructure Delivery Servers Application Servers Interwoven Teamsite V6.7.1
Information Retrieval Service Platform and Infrastructure Delivery Servers Application Servers Verity Ultraseek V5.3.1
Content Review and Approval Service Platform and Infrastructure Delivery Servers Application Servers Elsop LinkScan V11.5a
Enterprise Application Integration Service Platform and Infrastructure Database / Storage Database Microsoft SQL Server 2000
Subscriptions Service Access and Delivery Access Channels Collaboration / Communications Lsoft ListServ V14.5
Multimedia Service Platform and Infrastructure Delivery Servers Media Servers RealNetworks Helix Universal Server V11.0.2
Instrumentation and Testing Service Platform and Infrastructure Software Engineering Test Management Mecury LoadRunner Testing Suite V9.0
Information Retrieval Service Platform and Infrastructure Delivery Servers Application Servers DLT Solutions Jprobe Suite
Enterprise Application Integration Service Platform and Infrastructure Hardware / Infrastructure Servers / Computers Production Hardware
Enterprise Application Integration Service Platform and Infrastructure Hardware / Infrastructure Servers / Computers Development Hardware
Enterprise Application Integration Service Platform and Infrastructure Hardware / Infrastructure Servers / Computers Disaster Recovery Hardware
Content Publishing and Delivery Service Platform and Infrastructure Delivery Servers Web Servers IBM IHS (Apache) V1.33
Content Publishing and Delivery Service Platform and Infrastructure Delivery Servers Application Servers Adobe ColdFusion MX V7.02
Software Development Service Platform and Infrastructure Software Engineering Integrated Development Environment Interwoven TeamSite, Adobe ColdFusion MX
Document Conversion Service Platform and Infrastructure Delivery Servers Application Servers Interwoven TeamSite V6.7.1
System Resource Monitoring Component Framework Data Management Reporting and Analysis RedAlert Monitoring
Library / Storage Service Platform and Infrastructure Database / Storage Storage Interwoven TeamSite V6.7.1
Indexing Service Platform and Infrastructure Database / Storage Database Microsoft SQL Server 2000
Classification Service Platform and Infrastructure Delivery Servers Application Servers Interwoven TeamSite V6.7.1
Customer Analytics Component Framework Data Management Reporting and Analysis Urchin Web Analytics V5.7.03
Document Revisions Service Platform and Infrastructure Delivery Servers Application Servers Interwoven TeamSite V6.7.1
Surveys Component Framework Data Management Reporting and Analysis Microsoft SQL Server 2000
Precision / Recall Ranking Service Platform and Infrastructure Delivery Servers Application Servers Verity UIltraseek V5.3.1
Query Service Platform and Infrastructure Delivery Servers Application Servers Verity Ultraseek V5.3.1
Certification and Accreditation Service Access and Delivery Service Requirements Legislative / Compliance [Not answered]
Syndication Management Service Platform and Infrastructure Delivery Servers Application Servers Interwoven TeamSite V6.7.1
Document Referencing Service Access and Delivery Delivery Channels Internet Homesite, Macromedia Dreamweaver
Tagging and Aggregation Service Platform and Infrastructure Delivery Servers Application Servers Interwoven TeamSite V6.7.1
Content Authoring Service Platform and Infrastructure Delivery Servers Application Servers Interwoven TeamSite V6.7.1
Content Review and Approval Service Platform and Infrastructure Delivery Servers Application Servers Interwoven TeamSite V6.7.1
Classification Service Platform and Infrastructure Delivery Servers Application Servers Verity Ultraseek
License Management Service Platform and Infrastructure Database / Storage Storage [Not answered]
  1. Will the application leverage existing components and/or applications across the Government (i.e., USA.Gov, Pay.Gov, etc)? no
    1. If "yes," please describe. [Not answered]

Part III: For "Operation and Maintenance" investments ONLY (Steady State)

Section A: Risk Management (All Capital Assets)

  1. Does the investment have a Risk Management Plan? yes
    1. If "yes," what is the date of the plan? Jun 18, 2008
    2. Has the Risk Management Plan been significantly changed since last year's submission to OMB? yes
    3. If "yes," describe any significant changes: Completely rewritten to conform to Risk Management best practices
  2. If there currently is no plan, will a plan be developed? [Not answered]
    1. If "yes," what is the planned completion date? [Not answered]
    2. If "no," what is the strategy for managing the risks? [Not answered]

Section B: Cost and Schedule Performance (All Capital Assets)

  1. Was operational analysis conducted? yes
    1. If "yes," provide the date the analysis was completed. Aug 22, 2008
    2. If "yes," what were the results? The ED Web investment: (3) supports the Department's strategic goal #1; (4) surveys its user base to determine the degree to which user needs are being satisfied; (5) has positive Cost and Schedule EVM performance; (6) has targeted gaps for system improvement; (7) has identified a vision for innovation; and (8) has positive performance metrics.
    3. If "no," please explain why it was not conducted and if there are any plans to conduct operational analysis in the future: [Not answered]
  2.  
    1. What costs are included in the reported Cost/Schedule Performance information (Government Only/Contractor Only/Both)? Contractor Only

2. b Comparison of Plan vs. Actual Performance Table:

Description of Milestone Planned Actual Variance
Completion Date Total Cost ($M) Completion Date Total Cost ($M) Schedule:Cost
(# days/$M)
total annual planned operations and maintenance costs Sep 30, 2008 3.231 Sep 30, 2008 3.231 0 0

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