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RA: Client Assistance State Grants - FY 2005


CFDA Number: 84.161 - Rehabilitation Services_Client Assistance Program

Program Goal: To provide assistance and information to help individuals with disabilities secure the benefits available under the Vocational Rehabilitation State Grants program and other programs funded under the Rehabilitation Act of 1973, as amended
Objective 1 of 2: Resolve cases at lowest possible level
Indicator 1.1 of 1: Alternative dispute resolution (ADR): Through FY 2008, the percentage of cases resolved through the use of ADR will be maintained at a rate of 84%.
 
Measure 1.1.1 of 1: The percentage of cases resolved through ADR
Year Actual Performance Performance Targets
2001
84
 
2002
85
 
2003
82
 
2004
82
84
2005
 
84
2006
 
84
2007
 
84
2008
 
84

Source: CAP performance report, RSA-227.

Frequency: Annually.

Next Data Available: April 2006
Appropriate reviews of annual data are conducted by ED program specialists. Onsite reviews of individual programs are conducted when resources permit, and random sampling of onsite files is cross-checked with reported data for verification.
 
Explanation: Targets are established based on actual data from FY 2001 through 2004. FY 2004 data demonstrates that 5467 of the 6646 (82%) cases closed were resolved through ADR techniques., although the 2004 target was not met.
 
Objective 2 of 2: Accurately identify problem areas requiring systemic change and engage in systemic activity to improve services under the Rehabilitation Act.
Indicator 2.1 of 1: Effects of systemic change: By FY 2008, the percentage of CAPs that report changes in policies and practices as a result of their efforts will increase to a rate of 55%.
 
Measure 2.1.1 of 1: Percentage of CAPs that reported that their systematic advocacy resulted in a change in policy or practice
Year Actual Performance Performance Targets
1998
50.90
 
1999
43
 
2000
44
44
2001
45
45
2002
54
46
2003
48
47
2004
57
49
2005
 
50
2006
 
52
2007
 
54
2008
 
55

Source: CAP performance report, RSA-227, narrative section.

Frequency: Annually.

Next Data Available: April 2006
Appropriate reviews of annual data are conducted by ED program specialists. Onsite reviews of individual programs are conducted when resources permit, and random sampling of onsite files is cross-checked with reported data for verification
 
Explanation: Performance percentage is based on the reporting of successful systemic change activity by 32 of 56 CAPs for FY 2004. Performance trends are based on actual data reported for FY 2000 through 2004. The 2004 target was exceeded.
 

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