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DEOA/HEA: Student Aid Administration - FY 2005

Program Goal: Student Aid Administration
Objective 1 of 1: Student Aid Administration
Indicator 1.1 of 2: Reduce or maintain FSA business process unit cost
 
Measure 1.1.1 of 5: Unit Cost of Application Processing
Year Actual Performance Performance Targets
 
$ Unit Cost
$ Unit Cost
2004
 
999
2005
 
999

Measure 1.1.2 of 5: Unit Cost of Origination and Disbursement
Year Actual Performance Performance Targets
 
$ Unit Cost
$ Unit Cost
2004
 
999
2005
 
999

Measure 1.1.3 of 5: Unit Cost of Direct Loan Repayment
Year Actual Performance Performance Targets
 
$ Unit Cost
$ Unit Cost
2004
 
999
2005
 
999

Measure 1.1.4 of 5: Unit Cost of Direct Loan Consolidation
Year Actual Performance Performance Targets
 
$ Unit Cost
$ Unit Cost
2004
 
999
2005
 
999

Measure 1.1.5 of 5: Unit Cost of Default Collections
Year Actual Performance Performance Targets
 
$ Unit Cost
$ Unit Cost
2004
 
999
2005
 
999

Source: FSA Activity-Based Cost Model will be used to collect data.

Frequency: Annually.

Next Data Available: December 2005

Data Validated By: On-Site Monitoring By ED.
 
Explanation: FSA has completed defining and validating the ABC methodology that it will use. In addition, reporting has been redesigned to address GAO concerns as well as the current needs of FSA. However, additional work is required from FSA subject matter specialists to allocate baseline resource data prior to using the ABC information. This effort will continue in FY 2005 and will be accomplished by the end of the calendar year. We will develop baseline unit costs for the business processes referenced. The FY 2004 target is to establish a baseline. The FY 2005 target is to maintain the level of the baseline.
 
Indicator 1.2 of 2: Pell Grant overpayments
 
Measure 1.2.1 of 1: The percentage of Pell grant overpayments
Year Actual Performance Performance Targets
2001
3.40
 
2002
3.30
3.40
2003
3.10
3.10
2004
2.80
3.10
2005
 
3.10

Source: Analysis of sampled Internal Revenue Service (IRS) income data compared to data reported on the Department of Education's Free Application for Federal Student Aid (FAFSA) reported by the Office of Federal Student Aid (FSA) and the Common Origination and Disbursement (COD) system.

Next Data Available: July 2006
 
 

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