| CFDA Number: | 84.161 - Rehabilitation Services_Client Assistance Program |
| Program Goal: To provide assistance and information to help individuals with disabilities secure the benefits available under the Vocational Rehabilitation State Grants program and other programs funded under the Rehabilitation Act of 1973, as amended |
| Objective 8.1 of 2: Resolve cases at lowest possible level |
| Indicator 8.1.1 of 1: Alternative dispute resolution (ADR): Through FY 2008, the percentage of cases resolved through the use of ADR will be maintained at a rate of 84%. | ||||||||||||||||||||||||||||||||||||||||||||||||
| Targets and Performance Data | Assessment of Progress | Sources and Data Quality | ||||||||||||||||||||||||||||||||||||||||||||||
|
Explanation: FY 2001 data established the baseline. |
Additional Source Information: CAP performance report, RSA-227. Frequency: Annually. Collection Period: 2004 Data Available: April 2005 Validated By: No Formal Verification. Appropriate reviews of annual data are conducted by ED program specialists. Onsite compliance reviews are conducted, and random sampling of onsite files is cross-checked with reported data for verification. Limitations: The collection instrument does not contain known data limitations. |
||||||||||||||||||||||||||||||||||||||||||||||
| Objective 8.2 of 2: Accurately identify problem areas requiring systemic change and engage in systemic activity to improve services under the rehabilitation act. |
| Indicator 8.2.1 of 1: Effects of systemic change: By FY 2008, the percentage of CAPs that report changes in policies and practices as a result of their efforts will increase to a rate of 55%. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Targets and Performance Data | Assessment of Progress | Sources and Data Quality | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Explanation: Performance percentage is based on the reporting of successful systemic change activity by 27 of 56 CAPs. FY 1999 data established the baseline. Performance trends are based on actual data reported for FY 2000 through 2003. |
Additional Source Information: CAP performance report, RSA-227, narrative section. Frequency: Annually. Collection Period: 2004 Data Available: April 2005 Validated By: No Formal Verification. Limitations: Data will be limited because they are self-reported and in a narrative format. The data submitted are reviewed by program specialists, but data validity will be unattainable. |
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
![]()