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Indicator 8.1.1 of 2: Reduce or maintain FSA business process unit cost
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Targets and Performance Data
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Assessment of Progress
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Sources and Data Quality
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Unit Cost of Application Processing
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Year
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Actual Performance
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Performance Targets
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2004
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2005
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Unit Cost of Origination and Disbursement
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Year
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Actual Performance
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Performance Targets
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2004
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2005
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Unit Cost of Direct Loan Repayment
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Year
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Actual Performance
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Performance Targets
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2004
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2005
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Unit Cost of Direct Loan Consolidation
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Year
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Actual Performance
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Performance Targets
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2004
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2005
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Unit Cost of Default Collections
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Year
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Actual Performance
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Performance Targets
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2004
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2005
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Explanation: FSA has completed defining and validating the ABC methodology that it will use. In addition, reporting has been redesigned to address GAO concerns as well as the current needs of FSA. However, additional work is required from FSA subject matter specialist to allocate baseline resource data prior to using the ABC information. This effort will continue in FY 2005 and will be accomplished by the end of the calendar year. We will develop baseline unit costs for the business processes referenced. The FY 2004 target is to establish a baseline. The FY 2005 target is to maintain the level of the baseline.
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Additional Source Information: FSA Activity-Based Cost Model will be used to collect data. The model is currently under construction with a target date of December 2004.
Frequency: Annually.
Collection Period: 2003 - 2004
Data Available:
December
2004
Validated By: On-Site Monitoring By ED.
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Indicator 8.1.2 of 2: Pell Grant overpayments
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Targets and Performance Data
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Assessment of Progress
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Sources and Data Quality
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The percentage of Pell grant overpayments
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Year
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Actual Performance
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Performance Targets
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2001
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2002
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2003
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2004
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2005
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Additional Source Information: Analysis of sampled Internal Revenue Service (IRS) income data compared to data reported on the Department of Education's Free Application for Federal Student Aid (FAFSA) reported by the Office of Federal Student Aid (FSA) and the Common Origination and Disbursement (COD) system.
Collection Period: 2004 - 2005
Data Available:
October
2005
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