U.S. Department of Education: Promoting Educational Excellence for all Americans

A r c h i v e d  I n f o r m a t i o n

DEOA: Office for Civil Rights - 2004

Program Goal: To ensure equal access to education and promote educational excellence throughout the nation through the vigorous enforcement of civil rights.
Objective 8.1 of 2: To eliminate discriminatory educational practices within schools.
Indicator 8.1.1 of 2: Technical Assistance to Recipients: Percentage of OCR directed activities and resource materials designed to assist recipients in identifying and addressing their obligations under federal civil rights laws.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Percentage of OCR materials that assist recipients in identifying and addressing federal civil rights obligations.
Year Actual Performance Performance Targets
2003
76
50
2004
66
50


Progress: This performance indicator will no longer be used in FY 2005.

  		Additional Source Information: Until the electronic Case Management System becomes fully operational in FY 2003, OCR components will collect data manually. Data are collected during the fiscal year (from October 1 to September 30).

Frequency: Annually.
Collection Period: 2003 - 2004
Data Available: October 2004
Validated By: On-Site Monitoring By ED.

 
Indicator 8.1.2 of 2: Technical Assistance to Parents: Percentage of OCR directed activities and resource materials designed to assist parents in understanding recipients' federal civil rights obligations.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Percentage of OCR materials that assist parents in understanding recipients' federal civil rights obligations.
Year Actual Performance Performance Targets
2003
40
20
2004
34
20


Progress: This performance indicator will no longer be used in FY 2005.

  		Additional Source Information: Until the electronic Case Management System becomes fully operational in FY 2003, OCR components will collect data manually. Data are collected during the fiscal year (from October 1 to September 30).

Frequency: Annually.
Collection Period: 2003 - 2004
Data Available: October 2004
Validated By: On-Site Monitoring By ED.

 

Objective 8.2 of 2: To obtain results by the efficient management of civil rights compliance activities.
Indicator 8.2.1 of 1: Resolution of Complaints: Percentage of complaints resolved within 180 days of receipt.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Percentage of complaints resolved within 180 days
Year Actual Performance Performance Targets
1997
80
 
1998
81
 
1999
80
80
2000
78
80
2001
84
80
2002
89
80
2003
91
80
2004
92
80


  		Additional Source Information: Data source is OCR's Case Management System.

Frequency: Annually.
Collection Period: 2003 - 2004
Data Available: October 2004
Validated By: On-Site Monitoring By ED.

 

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