U.S. Department of Education: Promoting Educational Excellence for all Americans

A r c h i v e d  I n f o r m a t i o n

Office for Civil Rights - 2002

Goal 8: To ensure equal access to education and promote educational excellence throughout the nation through the vigorous enforcement of civil rights.
Objective 8.1 of 3: To eliminate discriminatory educational practices within schools.
Indicator 8.1.1 of 2: Increased compliance: The number of recipients of Federal funds (e.g., school districts, postsecondary institutions, and state educational agencies (SEAs), that change policies, procedures, or practices to comply with Federal civil rights laws will increase.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Number of recipients
Year Actual Performance Performance Targets
1998
1,378
 
1999
1,563
1,378
2000
2,035
1,563
2001
1,224
2,035


Progress: There were no targets set by OCR for FY 2002.

Explanation: As of March 31, 2002, 476 recipients changed policies, procedures, or practices to comply with federal civil rights laws. These recipients consist of approximately 403 school districts, 2 state education agencies (with 3,443 school districts) and 71 postsecondary institutions.  
Additional Source Information: OCR Case Information System


Validated By: On-Site Monitoring By ED.

Limitations: OCR eliminated this performance indicator in the third quarter of FY 2002 because of ongoing concerns about the agency's ability to fully verify the underlying data. On July 1, 2002, OCR began collecting data on two new performance indicators that more accurately reflect OCR's extensive work with recipients, parents and parent groups.

 
Indicator 8.1.2 of 2: Number of students affected: The estimated number of students positively affected by OCR's work will increase.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Number of students affected: The estimated number of students positively affected by OCR's work will increase.
Year Actual Performance Performance Targets
1998
5,900,000
 
1999
6,571,725
5,900,000
2000
7,695,025
6,571,725
2001
4,520,724
7,695,025


Progress: There were no targets set by OCR for FY 2002.

Explanation: As of March 31, 2002, 1,596,775 students were positively affected by OCR's work. This indicator expands on the results of indicator 1.1. It demonstrates the number of students positively affected by improved access to equal educational opportunity when recipients change policies, practices, and procedures to eliminate or prevent civil rights problems.  
Additional Source Information: OCR Case Information System


Validated By: On-Site Monitoring By ED.

Limitations: OCR eliminated this performance indicator in the third quarter of FY 2002 because of ongoing concerns about the agency's ability to fully verify the underlying data. On July 1, 2002, OCR began collecting data on two new performance indicators that more accurately reflect OCR's extensive work with recipients, parents and parent groups.

 

Objective 8.2 of 3: To teach parents and students how to resolve problems of securing equal access to high-quality education.
Indicator 8.2.1 of 1: Successful partnerships: The number of partnerships with parents that lead to civil rights compliance will increase.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Number of partnerships
Year Actual Performance Performance Targets
1999
18
 
2000
38
18
2001
21
38


Progress: There were no targets set by OCR for 2002.

Explanation: A parental partnership is established when OCR, as a result of a case resolution or other activity, facilitates a collaboration between parents and schools to achieve ongoing civil rights compliance without OCR's continued involvement. As of March 31, 2002, OCR facilitated three (3) partnerships with parents.  
Additional Source Information: Manual Collection


Validated By: On-Site Monitoring By ED.

Limitations: OCR eliminated this performance indicator in the third quarter of FY 2002. On July 1, 2002, OCR began collecting data on two new performance indicators that more accurately reflect OCR's extensive work with recipients, parents and parent groups.

Improvements: Data on the two new performance indicators were collected manually for the last quarter of FY 2002 and will continue to be collected manually in FY 2003. Once the Case Management System is fully implemented (4th quarter FY 2003), the data will be available electronically.

 

Objective 8.3 of 3: To obtain results by the efficient management of civil rights compliance activities.
Indicator 8.3.1 of 1: Resolution of complaints: Eighty percent of the complaints are resolved within 180 days of receipt.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Percentage of complaints resolved within 180 days
Year Actual Performance Performance Targets
1997
80
 
1998
81
 
1999
80
80
2000
78
80
2001
84
80
2002
89
80
Status: Target exceeded

Explanation: A key factor contributing to OCR's success in prompt complaint resolution is the ability to establish a target date for resolving each case on its own merit in an appropriate and timely way. Informed by experience in case resolution and given adequate funding, OCR determined that approximately 80 percent of its cases could be resolved in 180 days or less. Twenty percent of OCR's cases are so large in scope and complexity that the time needed to resolve these cases exceeds 180 days.  
Additional Source Information: Office of Civil Rights Case Information System

Frequency: Annually.
Collection Period: 2002
Data Available: November 2002
Validated By: On-Site Monitoring By ED.

Improvements: These data are currently available in OCR's electronic Case Information System. The same data will continue to be available electronically when OCR implements the Case Management System (CMS). The CMS will increase the validity of the data by linking them to specific case files.

 

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