|Goal 8: To collect, analyze and disseminate information on the condition of education in the United States and to provide comparative international statistics|
|Objective 8.1 of 1: Provides timely, useful, and comprehensive data that are relevant to policy and educational improvement.|
|Indicator 8.1.1 of 1: Customer satisfaction: At least 85 percent of surveyed customers in 1999 and 90 percent in 2001 will agree that National Center for Education Statistics (NCES) data are timely, relevant, and comprehensive.|
|Targets and Performance Data||Assessment of Progress||Sources and Data Quality|
Status: Unable to judge
Progress: The overall NCES customers satisfaction rating remains high for NCES publications performance. NCES showed improvement in all areas of its performance data between 1997 and 2001. During the period, NCES focused on improving the timeliness of its publications and data files. Significant progress was made in Common Core of Data (CCD) Reports and the National Assessment of Educational Progress (NAEP).
Explanation: The CCD School and Agency Report has shown an improvement from 25 months to 15 months from data collection to publication and a 3-month improvement in State Nonfiscal. NAEP has shown dramatic improvements in timeliness for many of it major reports. In 2001, NCES did meet most of its publications performance targets, but does need to improve its timeliness. The next data (2003) will not be available until 2004.
Additional Source Information: NCES Customer Satisfaction Survey.
Collection Period: 2003
Data Available: January 2004
Validated By: NCES.
NCES Data was validated by using NCES review procedures and by applying NCES statistical standards.
Improvements: In 2001, NCES Customers expressed a 94% satisfaction rate with the overall quality of our publications and 89% with our data files.
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