U.S. Department of Education: Promoting Educational Excellence for all Americans

A r c h i v e d  I n f o r m a t i o n

Program Improvement

Goal 8: Provide Leadership in promoting the employment and independence of individuals with disabilities and in assisting states and providers of services under the Rehabilitation Act.
Objective 1 of 1: PROVIDE TECHNICAL ASSISTANCE TO ENABLE AGENCIES AND ORGANIZATIONS PROVIDING SERVICES UNDER THE REHABILITATION ACT TO BETTER ASSIST INDIVIDUALS WITH DISABILITIES IN OBTAINING MEANINGFUL AND GAINFUL EMPLOYMENT AND INDEPENDENT LIVING.
Indicator 8.1.1 of 1: Successful Technical Assistance: Beneficiaries of technical assistance under the contracted technical assistance project will report that the outcome of the technical assistance which they received was successful in resolving the problem identified in the beneficiary's technical assistance request, and that the efforts completed fulfilled their expectations.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Average survey rating on a scale of 1 to 5 where a rating of "5" is completely satisfied and a rating of "1" is not at all satisfied
Year Actual Performance Performance Targets
1999
4.10
 
2000
4.10
4
2001
4.10
4
Status: Positive movement toward target. Baseline data has been established and a target set for fiscal years 2001 and 2002. Information obtained from the Technical Assistance Center's followup survey of TA beneficiaries will be used to assess performance.

Explanation: The survey will measure on a scale of 1 to 5 (a rating of 5 is "completely" and a rating of 1 is "not at all") the extent to which the outcome of the TA was successful in the solving the problem identified in the beneficiary's proposal, and the extent to which the TA fulfilled the beneficiary's expectations. A rolling 2-year average will be used to assess achievement of the target.  
Frequency: Annually.
Collection Period: 2002.
Data Available: September 2002.
Validated By: Experienced Public/Private Entity.

Limitations: Limitations include small number of projects; objectivity of rater/self-reporting mechanism; and variation in complexity, scope, cost, and duration of TA project.

 

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