U.S. Department of Education: Promoting Educational Excellence for all Americans

A r c h i v e d  I n f o r m a t i o n

Office for Civil Rights

Goal 8: To ensure equal access to education and promote educational excellence throughout the nation through the vigorous enforcement of civil rights.
Objective 1 of 3: TO ELIMINATE DISCRIMINATORY EDUCATIONAL PRACTICES WITHIN SCHOOLS.
Indicator 8.1.1 of 2: Increased compliance: The number of recipients of Federal funds (e.g., school districts, postsecondary institutions, and state educational agencies (SEAs), that change policies, procedures, or practices to comply with Federal civil rights laws will increase.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Number of recipients
Year Actual Performance Performance Targets
1998
1,378
 
1999
1,563
1,378
2000
2,035
1,563
2001
1,224
2,035
Status: Target not met. OCR anticipates dropping this performance indicator in 2002 because of ongoing concerns about the agency's ability to fully verify the underlying data.

Explanation: In FY 2001, 1,224 recipients changed policies, procedures or practices to comply with Federal Civil Rights laws. In FY 2000, 2035 recipients-consisting of approximately 1165 school districts, 9 SEAs (with 14,160 school districts), 852 postsecondary institutions, and 2 state systems of higher education (with 43 postsecondary institutions)-changed policies, practices, and procedures to comply with Federal civil rights laws.  
Source: Other Survey/Research

Frequency: Annually.
Collection Period: 2001.
Validated By: On-Site Monitoring By ED.

Limitations: OCR chose to measure compliance at the point of case resolution rather than at the end of monitoring. In doing so, OCR recognizes that the extent of influence of the agreement to effect change is being measured, rather than the actual accomplished change. While this indicator places equal value on all recipients, it is important to note that changes to policies, procedures, and practices at the state or district-wide level have a more systemic impact than those made at a school-based level.

 
Indicator 8.1.2 of 2: Number of students affected: The estimated number of students positively affected by OCR's work will increase.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Number of students affected: The estimated number of students positively affected by OCR's work will increase.
Year Actual Performance Performance Targets
1998
5,900,000
 
1999
6,571,725
5,900,000
2000
7,695,025
6,571,725
2001
4,520,724
7,695,025
Status: Target met. OCR anticipates dropping this performance indicator in 2002 because of ongoing concerns about the agency's ability to fully verify the underlying data.

Explanation: This indicator expands on the results of Indicator 1.1. It demonstrates the number of students positively affected by improved access to equal educational opportunity when recipients change policies, practices, and procedures to eliminate or prevent civil rights problems.  
Source: Other Survey/Research

Frequency: Annually.
Collection Period: 2001.
Validated By: On-Site Monitoring By ED.

Limitations: Student enrollment data used by OCR to calculate student impact is the most current data available to the recipient.

 

Objective 2 of 3: TO TEACH PARENTS AND STUDENTS HOW TO RESOLVE PROBLEMS OF SECURING EQUAL ACCESS TO HIGH-QUALITY EDUCATION.
Indicator 8.2.1 of 1: Successful partnerships: The number of partnerships with parents that lead to civil rights compliance will increase.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Number of partnerships
Year Actual Performance Performance Targets
1999
18
 
2000
38
18
2001
21
38
Status: Target not met. OCR works extensively with parents and parent groups. The agency will be reevaluating its ability to better capture and accurately reflect the current level of activity.

Explanation: A parental partnership is established when OCR, as a result of a case resolution or other activity, facilitates a collaboration between parents and schools to achieve ongoing civil rights compliance without OCR's continued involvement.  
Source: Other Survey/Research

Frequency: Annually.
Collection Period: 2001.
Validated By: On-Site Monitoring By ED.

Limitations: OCR's conservative approach to measuring parent partnerships generated by OCR's activities results in an undercount of potential benefits to students. We count a parent partnership when OCR, as a result of a case resolution or other activity, facilitates collaboration between parents and schools to achieve ongoing civil rights compliance without OCR's continued involvement.        

Planned Improvements: Exploratory work completed on a new case management system that will replace CIS with a user-friend

 


Objective 3 of 3: TO OBTAIN RESULTS BY THE EFFICIENT MANAGEMENT OF CIVIL RIGHTS COMPLIANCE ACTIVITIES.
Indicator 8.3.1 of 1: Resolution of complaints: Eighty percent of the complaints are resolved within 180 days of receipt.
Targets and Performance Data Assessment of Progress Sources and Data Quality
Percentage of complaints resolved within 180 days
Year Actual Performance Performance Targets
1997
80
 
1998
81
 
1999
80
80
2000
78
80
2001
84
80
2002
 
80
Status: Target exceeded.

Explanation: A key factor contributing to OCR's success in prompt complaint resolution is the ability to establish a target date for resolving each case on its own merit in an appropriate and timely way. Informed by experience in case resolution and given adequate funding, OCR determined that approximately 80 percent of its cases could be resolved in 180 days or less. Twenty percent of OCR's cases are so large in scope and complexity that the time needed to resolve these cases exceeds 180 days.  
Source: Other Survey/Research

Frequency: Annually.
Collection Period: 2001.
Validated By: On-Site Monitoring By ED.

Planned Improvements: Exploratory work completed on a new case management system that will replace CIS with a user-friendly and less labor-intensive system. When adequate funding for the project is secured, the new system will have the capacity to link CIS data to specific case files, which will improve the validity of the data. In addition, OCR will move CIS to a platform that is compatible with the Department's information technology environment.

 

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