As you may know, the Rehabilitation Services Administration (RSA) in the Office of Special Education and Rehabilitative Services (OSERS) in the Department of Education is implementing a reorganization and restructuring of RSA. I am writing to share information with you about the reorganization, our plan for improving accountability, monitoring and technical assistance, and our focus on customer service.
RSA's new structure provides each state agency with a single point of contact and a team of program, fiscal, data analysis, and technical assistance experts to help state agencies meet their statutory responsibilities and improve management and service performance. To help explain how this will work, I am attaching a chart of RSA's new organization, and a description of how the new structure will function and how RSA will implement its redesigned monitoring process. The documents describe how key partners and stakeholders in vocational rehabilitation are involved in the process.
Our goal is to continue to make RSA a high performing agency that contributes significantly to improving the employment status of individuals with disabilities and enhances their ability to live as independently as possible. The changes in RSA's organization are necessary to improve our efficiency and effectiveness in serving you. I believe that as you learn more about the changes we are making at RSA, you will share our optimism for the agency and our confidence in its ability to improve the lives of individuals with disabilities.
This restructuring is effective on October 1, 2005. If you have any questions, please contact me, or Edward Anthony or Jennifer Sheehy at RSA.
John H. Hager
- A chart of RSA's new organization, and a description of how the new structure will function.
- How RSA will implement its redesigned monitoring process.
|Phone (voice/TTY):||(202) 245-7468|
|Mailing address:||Office of Special Education and Rehabilitative Services
U.S. Department of Education
400 Maryland Ave., S.W.
Washington, DC 20202-7100