Functional Statements > Office of Innovation and Improvement

I. Administrative Operations Group

The Administrative Operations Group, headed by an Executive Officer, reports to the Executive Director. The group is responsible for developing, coordinating, and implementing all internal administrative matters relating to the Office of Innovation and Improvement such as personnel, asset management, space alterations, and support services. The Administrative Operations group strives to provide continuous management improvement and is responsible for the management functions of OII.

In performing its responsibilities, the Group:

• Manages and coordinates all personnel management activities for OII, including recruitment, employee development, retention, incentives, payroll liaison, workforce planning, and knowledge management. Provides guidance to staff on personnel regulations and policies. Provides advice on labor relations matters, including grievances, employee discipline, and remedial actions. Assists in resolving grievances.


• Coordinates and approves all property, administrative management, and telecommunications activities for OII.


• Develops, implements, and supports management information systems to provide the organization with the data and analyses needed for making sound operational decisions.


• Assists in the development and implementation of IT planning and development. Coordinates the development of the annual IT budget plans and monitors and maintains controls on allocated IT funds.


• Coordinates, reviews, and processes all data collection and freedom of information activities for OII.


• Manages the OII Executive Secretariat.

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