About ED OFFICES
FINANCIAL SYSTEMS SERVICES

Functional Statements > Office of the Chief Information Officer

E. FINANCIAL SYSTEMS SERVICES

The Financial Systems Services (FSS) operates and maintains the agency’s financial systems; develops, tests, and installs related hardware and software components; provides end-user training and support; establishes policies and procedures; and ensures system compliance with applicable laws and regulations. On a daily basis, the Group is also responsible for the operation and maintenance of the agency’s core financial applications that contain books of original entry for all funds authorized by the Congress for programs managed by the Department. FSS also establishes Departmental travel policy and procedures, administers and monitors the agency’s travel system and program, and conducts training to ensure ED compliance with the Federal Travel Regulations.

In performing its responsibilities, FSS:

  • Manages and oversees the systems infrastructure of the Department's financial management system, managing and maintaining the platform's hardware, system software, application software and automation tools.
  • Investigates and tests new enabling hardware and software.
  • Provides technical and functional support to internal and external users of the Department's financial management system.
  • Ensures the security of sensitive data residing in the financial management systems.
  • Ensures application software meets the business needs of ED's staff.
  • Trains users on necessary application software and automation tools.
  • Coordinates interagency electronic grants initiatives.
  • Collaborates with ED Program Offices, the agency’s Risk Management Service (RMS), and government-wide grant related E-GOV initiatives.
  • Supports the successful implementation of electronic grants initiatives and provides leadership to grant related data collection and reporting activities.
  • Operates the agency’s Grant Application Control Center (ACC).

The Director, Financial Systems Services, reports directly to the Chief Information Officer and provides overall leadership and coordination to the following components:

  • Immediate Office
  • Systems Operations and Maintenance Team
  • Functional Applications Team
  • Financial Systems Support Team
  • Financial Systems Transactions Team

In addition to these specific oversight responsibilities, the Director’s immediate staff operate the agency’s Grant Application Control Center and function as liaisons to the agency’s Program Offices and government-wide grant related E-GOV initiatives. 

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Systems Operations and Maintenance Team

In performing its responsibilities, the Team:

  • Installs, configures, tunes/optimizes, and troubleshoots the financial management system platform's databases;
  • Installs, configures and troubleshoots the financial management system platform's application software and other various automation tools;
  • Maintains the platform's operating system activities (i.e. directory/volume structures, performance enhancements, backups, restores, etc.);
  • Oversees configuration management (version control) for all financial management system application and system software;
  • Provides a Federal ADP Security strategy and direction for the financial management system platform (hardware/software/communications). Also ensures Federal ADP Regulations compliance;
  • Develops and maintains security and contingency plans for the financial management systems;
  • Provides guidance for permitting access to the financial management system platform and its system and application software, and other automation tools. Provides technical expertise and troubleshooting assistance to users of the financial management system;
  • Develops and oversees task orders for the enhancement and modification of application software packages;
  • Performs the final analysis on requirements for modifications and enhancements to application software packages (forwarded by the Functional Applications Group);
  • Manages the testing of all application software enhancements and modifications;
  • Investigates and recommends new and enabling application software and related automation tools;
  • Develops (internally), the necessary automation applications and tools (i.e. Bridges, Conversion Routines, Tracking Systems, etc.);
  • Assists in the administration of contracts and task orders to software vendors.

Functional Applications Team

In performing its responsibilities, the Team:

  • Continues the implementation of planned application software modules and patches.
  • Prepares the initial drafting of requirements for enhancements or modifications to application software packages;
  • Maintains the functional integrity of all application software packages;
  • Assists the Super Users Help Desk with application problem identification and resolution;
  • Assists with the development of operation policy that supports the software application packages;
  • Provides expertise for developing ad hoc and standard reports for all financial management system application software;
  • Assists in the development of up-to-date data dictionaries for all of the financial management system application software packages;
  • Establishes Departmental travel policy and procedures, administers and monitors the agency’s travel system and program, and conducts training to ensure ED compliance with the Federal Travel Regulations;
  • Maintains the agency’s Virtual Performance System (VPS), a planning and performance management database of Departmental and program goals, objectives, strategies, performance measures, and targets;

Financial Systems Support Team

In performing its responsibilities, the Team:

  • Maintains Help Desk for internal Super Users to track and resolve end-users application software problems;
  • Develops a training strategy for all applications on the financial management system platform;
  • Develops and maintains internal training materials;
  • Develops training courses on various subjects related to the mission of the Financial Systems Operations;
  • Maintains a Payments Processing Help Desk to assist grant recipients with drawing awarded funds.
  • Provides status and policy information to internal and external users on financial management system software;
  • Provides presentations on pertinent software applications, policy or status issues;
  • Assists in the development and maintenance of the Financial System Operations' website.

Financial Systems Transactions Team

In performing its responsibilities, the Team:

  • Ensures that existing financial systems comply with the Standard General Ledger requirements and OMB/Joint Financial Management Improvement Program guidance as it relates to such systems;
  • Identifies, specifies, and investigates new equipment or developments in automated data processing that could replace manual operations or provide more responsive financial systems;
  • Manages all funds control systems within the current financial systems and the internal/external accounting reporting systems;
  • Receives administrative and program appropriation apportionments, warrants, allotments, and limitations from Treasury, OMB, and the Budget Service; prepares and inputs apportionments and warrants into the accounting system; and establishes the books of original entry/official accounting records;
  • Verifies fund availability for commitment and obligation documents received from program and staff offices and records related fund transactions in the automated accounting system;
  • Processes payment requests, award updates, adjustments, and recipient expenditure data;
  • Oversees the FEDWIRE and other payment processes.

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Last Modified: 04/11/2013