About ED OFFICES


OCO: Office of Communications and Outreach
   Current Section  Customer Service, FAQ
Customer Service, FAQ

Customer service at ED is spearheaded by our Information Resource Center, where information specialists answer hundreds of questions each week from parents, educators, students, and citizens. We are committed to excellence in customer service.

We invite you to look at our most frequently asked questions and answers. You can also reach us at:

Call:

1-800-USA-LEARN (1-800-872-5327)
Spanish speakers available
DC Metro area
202-401-2000
TTY for hearing impaired
1-800-437-0833

Write:

Information Resource Center
400 Maryland Ave. SW
Washington, DC 20202-0498

Online:

http://answers.ed.gov

Hours:

9 a.m.-5 p.m. Eastern Time, Monday-Friday


 
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Last Modified: 01/11/2013